Sales Assistant m/f/d 38,5h

• 29 June 2026 • 100% • Permanent • Zürich Sales Assistant m/f/d 38,5h • Part-time Job Description As a sales collaborator, you are the friendly face that welcomes our customers and embodies the heart of our brand. With us, you will have the opportunity to offer our customers the best possible service in every respect. From conducting sales interviews to assisting at the checkout, in the fitting room and throughout the entire store, you contribute to improving the shopping experience. Furthermore, your area of responsibility includes processing deliveries, restocking inventory and presenting the current collection. Your role is essential for creating welcoming experiences for our customers and presenting the best of our brand. With warmth and enthusiasm, you accompany our customers throughout their journey and offer genuine support as well as proactive service to encourage and inspire them. Together with your team, you create moments that matter. Previous experience in customer service and product knowledge is desirable, but not mandatory. Qualifications • Customer orientation: You enjoy contact with people and are committed to offering excellent service. • Adaptability & flexibility: You react quickly and effectively to changing priorities and customer wishes. • Initiative: You act proactively, take initiatives and carry out tasks with quality. • Communication skills: You show a genuine interest in people, communicate clearly and listen actively to understand perspectives and needs. • Willingness to learn: You are open to feedback and constantly seek development opportunities. • Brand enthusiasm: You have a passion for our brand and our collection and gladly share this enthusiasm with customers. • Schedule flexibility: You are ready to work at different times, including evenings and weekends. Additional Information This is a permanent full-time position with a contract of 38,5 hours per week. Please apply with your CV as soon as possible. Due to data policies, we only accept applications via the career page. Desirable, but not mandatory • Knowledge of store management and customer service through previous experience in retail Benefits We support our employees with a series of attractive benefits and valuable development opportunities. As a member of our team, you benefit from a 20 % staff discount on all H&M group brands - both in-store and online. Additionally, all employees participate in our H&M incentive program (HIP), which rewards your contributions and supports your growth within the company. You can find more information about the H&M incentive program here. Furthermore, employees based in Switzerland benefit from : • 25 days of annual leave • External counseling for personal and professional challenges • Corporate benefits • Pension plan • 13th month Inclusion & diversity At the H&M group, we are committed to creating and maintaining an inclusive, diverse and equitable work environment. Our teams are composed of a variety of people who share and combine their knowledge, experiences and ideas. Team diversity has a positive impact on how we approach challenges, on what we consider possible, and on how we work with our colleagues and customers worldwide. This is why all aspects of diversity are taken into account in our recruitment process. Company Description ARKET offers essential collections for women, men, children and the home - complemented by a seasonal vegetarian cafe. Inspired by simplicity, nature and slow living, ARKET combines fashion, homeware and food, carefully crafted and selected. By clicking on the link above or any other third-party link in this advertisement, you leave this website and are redirected to a third-party site where the terms of use and privacy policy of that site apply.