Team Leader Social Assistance and Adult Protection, 80-90 %

The Social Services of the City of Zürich are in an exciting phase of development. New ways of working, collaboration in social work-administrative tandems, and a modern case system characterize our daily work and open up new possibilities for effective and efficient service delivery. Due to a retirement, we are looking for an engaged and strong leadership personality for the management of a team in the adult profile for the Sozialzentrum Helvetiaplatz, starting in January 2027. In this function, you will develop your team, accompany change processes, and set impulses for the professional and organizational further development of the area. Tasks ## • You will lead a team of 12 social workers personally and professionally and manage the internal processes in the adult profile of the Sozialzentrum Helvetiaplatz. • You will support your employees in operational service delivery in the management of civil law mandates in adult protection as well as social assistance (economic assistance and personal assistance) and ensure uniform implementation of guidelines, quality, and professionalism in fulfilling the basic mandate in the adult profile. • You will live the leadership concept of the Social Services, accompany the team through changes, provide orientation in the working environment, and help them find a way to deal with complexity and information density. • You will contribute to the professional strengthening of the profile in the Social Services by bringing professional development impulses into the corresponding specialist committees. Profile ## • University degree in Social Work with subject-specific additional training as well as leadership training • Several years of leadership experience in a social institution, including professional support and promotion of employees • In-depth knowledge in the management of civil law mandates in adult protection and/or confident handling of SKOS, SHG, and ZGB • Proficient German in speaking and writing for precise documentation and secure communication in committees • High resilience, a clear leadership claim, as well as the ability to provide orientation and set priorities even in complex situations We offer ## A versatile and responsible leadership task at an attractive location in the heart of Zürich with scope for design and development opportunities. You are part of a dedicated management team with a department head and four other team leaders (peers) and work closely together, with short paths, regular professional exchange, and shared responsibility in the further development of the area. You are also supported by specialized internal specialist offices, particularly lawyers as well as experienced social work professionals. An open communication culture and an environment that values your professional development await you. Apply Apply About us ## With around 2400 employees, the Social Department of the City of Zürich works every day for a social Zürich. We are there for everyone and support children, young people, and adults in different life situations. We make an important contribution to social cohesion. And we contribute to a high quality of life in the neighborhoods. Through their work in the five social centers, the Social Services ensure that people in the City of Zürich can rely on effective basic social provision. Interested? ## We look forward to your online application. Anina Hotz, Department Head Adult Profile, is happy to answer your questions about the position at +41 44 412 64 27. Burcu Parilti, Senior Recruiter, will provide information about the application process at +41 44 412 62 22. Become part of the Social Department and move Zürich forward! Reference No.: 50538 Working for the City ## Working for the City Terms of employment About us