Clerk Additional Benefits (Team Springer*innen), 80-100 %

The Office for Additional Benefits for AHV/IV (AZL) is a service department of the Social Department of the City of Zürich. It ensures the provision of an adequate material existence for low-income residents of Zürich. It pays out additional benefits to AHV and IV pension recipients, bridging benefits for older unemployed persons, contributions to relief offers and acute and transitional care, as well as the energy cost allowance. Furthermore, the AZL is responsible for the payment of public care contributions for inpatient long-term care as well as the municipal solidarity contribution.

We are looking for a resilient, flexible, and friendly clerk in the field of additional benefits starting November 2026 or by arrangement.

Tasks ##

• Comprehensive processing of cases for the provision of additional benefits for AHV and IV
• Thorough analysis and documentation of the economic and - where relevant - personal circumstances of the pension beneficiaries
• Advising entitled persons and their relatives - empathically and competently
• Independent handling of all tasks from correspondence and dossier management to pending items management
• Working according to clear legal foundations and internal guidelines
• Various assignments and holiday cover for clerks with their own cases

Profile ##

• completed commercial vocational training or higher qualification (e.g., federal diploma in social insurance)
• several years of professional experience in an independent work area
• analytical, structured, and responsible way of working
• enjoyment of administrative tasks
• understanding and empathy for older and disabled fellow human beings
• interest in social and societal topics

We offer ##

We offer an extremely interesting and versatile activity in a socio-political environment and an exciting career with individual development opportunities. Your workplace is located in the heart of the City of Zürich, at Stauffacher. As part of the City of Zürich administration, you also benefit from the attractive employment conditions of the City of Zürich.

Become part of the Social Department and help move Zürich forward!

Apply

Apply

About us ##

With around 2200 employees, the Social Department of the City of Zürich works every day for a social Zürich. We are there for everyone and support children, youths, and adults in different life situations. We make an important contribution to social cohesion. And we contribute to a high quality of life in the neighborhoods.

Interested? ##

If you have any questions, please contact Brigitte Bauhofer, HR Business Partner, at 044 412 61 21.

Reference No.: 51760

Working for the City ##

Working for the City

Employment conditions