Deputy Team Leader - Services and Support Team Withholding Tax

Deputy Team Leader - Services and Support Team Withholding Tax Steueramt Deputy Team Leader - Services and Support Team Withholding Tax 100% Welcome to the fascinating world of taxes! Together with the municipal tax offices, the cantonal Steueramt collects taxes for the Confederation, the Canton, and the municipalities. We support individuals and companies throughout the entire tax collection process. For this purpose, around 800 qualified employees are engaged at the location in Zürich Altstetten. In the Withholding Tax department, we ensure that persons liable for withholding tax are taxed correctly and that the associated processes are handled reliably. Our Services and Support team is the central point of contact for written and telephone inquiries from employers, representatives, employees, and authorities. In addition, we support important specialist processes such as withholding tax assessment, refunds, certificates, as well as the support of the online application eQuest. For this versatile team, we are looking for a motivated personality as a deputy team leader starting October 2026 or by arrangement. Your tasks Support of the team leader in technical, organizational, and personnel matters Coordination of internal and external support inquiries regarding our online application eQuest Ensuring the timely processing of incoming cases as well as telephone and written inquiries Participation in central tasks and process workflows in the Services and Support team Support in the induction of new employees as well as in deployment planning Deputizing for the team leader during absences and participation in further leadership tasks Your profile Completed commercial basic training or business school Several years of professional experience in a commercial environment Initial leadership experience is an advantage; personalities with potential, joy in leadership tasks, and the desire to develop further are also welcome Initiative, networked thinking, and a good understanding of overarching contexts Structured, pragmatic, and solution-oriented way of working Reliability, loyalty, and a high sense of responsibility Confident handling of different situations and stakeholder groups IT affinity and confident handling of digital applications Very good German skills as well as good English or French skills (at least B2) Experience in public administration or in the field of withholding tax is an advantage Our offer Careful introduction to a versatile specialist field Responsible task with a lot of independence and creative freedom Fair and reliable employer with attractive employment conditions Flexible working hours, home office possibilities, lunch checks, and a modern workplace near the Zürich-Altstetten station Do you feel addressed? Then apply now – we look forward to getting to know you. Please note that we only process applications that are received via our online tool. Please submit a complete application dossier including a cover letter, CV, certificates, and diplomas. For further information, Ms. Danijela Kovacevic, Team Leader Services and Support, is available to you at Tel.: Your new environment: Working at the Steueramt For this position, we do not consider applications via personnel service companies. jpid1cfc1acjm jit0727jm jiy26jm