Customer Service Representative Temporary (all) 80-100%
- Employment type
- Contract
- Location
- Zürich
- First posted
Quality at all levels is the key to true well-being. As an employee in the SWICA team, you understand holistic health as a service to people. You work together with professionals like you who share this ambition. Everyone pulls in the same direction; that is a good feeling. This is how we jointly create solutions that truly move things forward.
For our insurance season, we are looking for support from 01.09.2026 to 28.02.2027.
Do you want to achieve the highest customer satisfaction as a customer advisor in a cool team? Then you are exactly right with us. We offer you an environment in which teamwork is highly valued. We look forward to your application!
How you help shape health
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• Independent processing of written inquiries via email or other customer tools.
• Active market processing on behalf of the supervisor
• Creating offers and customer correspondence in the private customer business
• Implementation of measures for customer retention and customer recovery
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What distinguishes you
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• Completed commercial training, ideally in the insurance industry, or high school diploma
• Communicative, reliable and resilient personality
• Enjoyment of customer contact
• Strong advisory competence characterized by high customer and service orientation
• Very good language skills in German and English, any further language is an advantage
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<br />
• We build on humanity. That is why we place openness, respect and trust at the center of our daily work. In doing so, we roll up our sleeves, take responsibility and think in solutions -- together, for our customers. This is also why we have been number 1 in customer satisfaction for many years.
• We trust you and give you space. Annual working hours, at least 5 weeks of vacation, part-time models and generous home office within the possibilities of the position -- you shape your daily routine largely flexibly.
• We value and honor your work with a market-oriented salary.
• Because health is everything. With our occupational health management and region-specific offers, we take care of your well-being -- so that you are healthy and energetic.
• We think long-term. With three savings plans, workload-dependent coordination deduction and benefits significantly above the legal minimum, you take good care of your future.
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Do you have questions? (https://www.swica.ch/de/kampagnen/intern/jobs/faq)
Vanessa Landi, HR Recruiting, will be happy to provide you with information.
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Posted 1 week ago