Abacus Support Specialist (a)

Our client is an established Swiss IT and consulting company that supports companies in the digitalization and optimization of their business processes with modern ERP solutions. Abacus plays a central role in this, especially in the mapping and further development of financial processes. To strengthen the team, we are looking for a service-oriented personality who wants to combine business informatics, finance, and IT and who enjoys developing professionally and technically in the Abacus environment.

Your challenge

In this versatile role, you are an important point of contact for customers regarding functional and technical questions related to Abacus. Your focus is on the financial applications and the associated business processes:

• Processing and analysis of support requests related to Abacus
• Supporting users in the areas of financial accounting, accounts receivable, accounts payable, and e-banking
• Analysis of booking and process workflows
• Advising customers on functional and application-related questions
• Developing sustainable solutions and documenting solution paths
• Collaboration with internal Abacus specialists and passing on knowledge within the team
• Depending on experience and interest, participation in the optimization and further development of Abacus processes

Your qualities and talents

• Completed studies in business informatics (HF/FH/Uni) or a comparable higher education
• User experience with Abacus or a comparable ERP/business software
• Good understanding of finance and accounting as well as corresponding business processes
• Initial experience in ERP/application support, consulting, fiduciary, or finance environments is an advantage
• Strong IT affinity and enjoyment of getting to the bottom of complex issues
• Customer- and service-oriented personality with good communication skills
• Independent, structured, and solution-oriented way of working

Do you want to combine your knowledge in business informatics and finance with Abacus or to specifically develop yourself into an Abacus specialist? Then this position offers you an exciting environment with lots of customer contact, functional depth, and attractive development opportunities.
Stefan Fritschi looks forward to receiving your application documents or your call.

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