Senior Customer Advisor Counter (w/m/d)

Become part of our team! The Raiffeisenbank Zürich is a successful, strongly growing and dynamic bank with 6 branches in the city area. Over 90 employees live and work according to the motto «with heart and competence» we conquer Zürich. Discover the unique culture that combines entrepreneurial commitment, fairness and personal performance planning and decide on an employer with modern employment conditions, great variety of tasks and high scope for design. Share What awaits you? ## • Ensuring discreet, high-quality service at the counter as well as a warm welcome to our customers • Processing all counter transactions (cash transactions, currency exchange, precious metals) while complying with all due diligence obligations (including KYC) • Holistic, needs-based consulting in the areas of figures, savings, investments and provisions • Active needs identification, cross-selling as well as targeted referral to specialist advisors and appointment scheduling • Supporting and accompanying customers in the digital world as well as active participation in sales and market development measures What do you bring? ## • Completed banking training or equivalent qualification as well as experience in the counter and cash area • Pronounced customer and service orientation with high credibility, integrity and sense of responsibility • Enjoyment of intense customer contact as well as pronounced host qualities with a winning appearance • Strong communication skills as well as sales flair for active needs identification and customer approach • Fluent German language skills, additional language skills (English, French, Italian) an advantage