Head of Planning and Customer Relations

This is the contribution you can make • Help shape the strategic direction of MeteoSchweiz as a member of the Executive Board and take responsibility for leadership, control, and planning processes • Lead the Planning and Customer Relations department technically, personally, organizationally, and financially • Provide fundamentals, structures, and processes in the areas of compliance, security, quality, enterprise architecture, and organizational development and manage their implementation • Manage the customer-oriented and future-oriented design of the service offering and ensure the operation and further development of the distribution channels • Manage cross-departmental projects as a client • Represent the Federal Office among national and international stakeholders and maintain networks with numerous key customers What makes you unique • Bring a university degree (university or university of applied sciences), preferably in business administration, political science, natural sciences, or a comparable field of study • Demonstrate several years of leadership and management experience in a complex organization • Bring sound knowledge in strategy development, corporate management, organizational development, as well as project and portfolio management • Contribute strong communication, negotiation, and social skills as well as networked and strategic thinking abilities • Bring a high affinity for issues in the areas of governance and compliance • Demonstrate very good knowledge of two official languages as well as good English skills What we offer • Working for Switzerland We are committed to the success model of Switzerland and work for the well-being of the population. • Lived diversity Thanks to equal opportunity, we develop our competencies and bring in different perspectives. • Healthy at the workplace We support and advise our employees in the area of physical and mental health. Questions regarding the application Marie-Claude Horn Co-Head of HR \+41 58 460 97 66 The Federal Office for Meteorology and Climatology (MeteoSchweiz) is the national weather service of Switzerland. We record and forecast weather and climate in Switzerland, thereby making a sustainable contribution to the well-being of the population and to the benefit of the economy, science, and the environment. The offices of the Federal Department of Home Affairs (EDI) are systematically committed to good working conditions and the health of their employees and are awarded the Friendly Work Space label.