Presales Consultant – Customer Experience

Further education from day 1: We support you temporally and financially in your personal and professional development. Strong corporate culture: Open communication, helpfulness, authentic collaboration and a genuine learn-it-all mindset. Living New Work: Flexible workplaces, workation in Europe and cultural exchange with colleagues from Spain. Team spirit: Work with people who are motivated to move forward together - and want to learn from each other. Design scope: With us, you can actively participate and create real added value for customers and the team. Top working environment: Modernly equipped offices, among others at Circle at Zurich Airport, PostParc in Bern and in prime location in Basel. Are you passionate about outstanding customer experiences? Do you enjoy developing visions with customers and making the real business value of Customer Experience tangible? Do you believe that modern CX solutions - from Dynamics 365 to Customer Insights to Copilot and the Power Platform - make the difference between a satisfied and an enthusiastic customer? Then we are looking for exactly you! Let yourself be inspired by the isolutions experience and become part of a team that openly shares knowledge, supports each other and challenges each other to top performance. Envisioning with potential customers: You develop the vision for the use of modern CX solutions with them and show what is possible Conducting consulting workshops to work out and make tangible the concrete business value for specific customers. Advising customers on the added value of Customer Experience and accompanying them on their way to customer-centric solutions. Pitching our Customer Experience solutions to customers - convincingly, tailored and at eye level. Working out convincing offers for complex implementation projects - together with our customers, from the solution sketch to the final proposal. Automating the offer process of isolutions: You design and optimize our presales and offering process more efficiently. Developing value propositions that clearly and convincingly summarize the benefits of our CX solutions. A higher education in business administration, business informatics, marketing, CRM/CX or a related field (university of applied sciences/university). Several years of experience in presales, consulting or solution sales - ideally in the field of Customer Experience, CRM or the Microsoft ecosystem (Dynamics 365, Customer Insights, Power Platform, Copilot). Familiarity with topics such as Customer Journey, Customer Engagement, Marketing Automation, Service Excellence or data-driven customer loyalty. Distinct conceptual and methodical skills as well as a confident appearance - also in complex or unknown situations. A real "people person" who quickly builds trust and moves confidently in demanding stakeholder environments. High self-motivation, flexibility and resilience. Location: Zurich, Bern or Basel and willingness to travel within Switzerland.