Mercure City Hotel - Front Office Agent

Job role ###### Receptionist / Concierge ##### Job description ###### In this temporary position, you are the face of our hotel and make a significant contribution to the satisfaction of our guests. You will be the first point of contact and ensure a smooth check-in and check-out in the Opera system. If you have a friendly and helpful attitude and enjoy working in an exciting environment, this could be the perfect opportunity for you! Key tasks: - Friendly reception of guests and handling of check-in and check-out transactions in the Opera system. - Answering questions and providing information about our services and facilities. - Support with processing reservations and special requests. - Maintenance of a clean and inviting reception area. You bring: - Experience in the front office or reception area, ideally in the hotel industry. - Excellent communication skills in German and English; additional languages are an advantage. - Passion for customer service and a positive, solution-oriented attitude. - Team spirit and the ability to work in a dynamic environment. If you are ready to work with us and experience an exciting time in hospitality, apply now! We look forward to getting to know you! Industry ###### Gastronomy / Hotel Job location ###### Zürich 8048 Full address will be shown once hired for the job.