Manager: digital channels 80 - 100%

Manager: digital channels 80 - 100% #

Are you looking for a challenge in the environment of politics and administration, at the digital pulse of the time, with an employer with topics as diverse as life?

The Direktion der Justiz und des Innern (JI) fulfills a variety of tasks, from A as in archiving to Z as in civil status matters. Here in the Generalsekretariat, the threads come together. We support the Direktionsvorsteherin and our units, process cross-sectional topics and accompany and lead programs and projects.

In January 2027, the revised Verwaltungsrechtspflegegesetz comes into force, which provides that administrative procedures will also be processed digitally via special electronic channels. With RRB Nr. 433/2026, an important milestone for the implementation of these electronic channels in the Kanton Zürich was reached: In the VRGo project, the new technical solution «VerfahrenZH» is being built, which enables the legally compliant processing of administrative procedures.

To accompany the organization-wide construction of this solution on the part of the JI, and to professionally bring the requirements of our administrative units to the responsible offices in the operation of the solution, we are looking for a person with a technical background as Manager/in digitale Kanäle (80 - 100 %) in the Generalsekretariat as of 1. Oktober 2026 or by arrangement.

Your main tasks ###

• You proactively engage in exchange with the procedure-leading offices of the JI and identify, coordinate and prioritize their requirements for the electronic channels. You contribute these to the projects for their further development and to cross-cutting digitalization projects.
• You know the relevant specialist applications of the JI and support any further developments and connections in connection with the electronic channels.
• You are networked with the relevant offices in the JI, in the Kanton and in the Bund and stay up to date on significant developments.
• You advise and support the administrative units of the JI in the further digitalization of their administrative procedures. To this end, you accompany the implementation of new or further developed functionalities from the user perspective and are in close exchange with the specialist departments, Legal, IT/operations teams and other stakeholders.

Your profile ###

• Tertiary education (e.g. in Wirtschaftsinformatik, Betriebswirtschaft, Rechtswissenschaften), with experience in the digitalization of processes, services or communication channels (preferably in administration or the legal field)
• Strong understanding of the needs of users as well as service-oriented design, strong in coordination and stakeholder management
• Quick comprehension as well as an analytical, structured and conceptual way of working with enjoyment in the design and further development of digital solutions
• Holistic thinking, excellent communication skills, initiative and high personal responsibility with a proactive understanding of work

Our offer ###

• A versatile and meaningful activity in a motivated team
• Lived flat hierarchies and flexible home-office regulations
• Exciting insights into the diverse activities of our units
• A place of work directly at the Hauptbahnhof
• The position is classified in Lohnklasse 20 (information on the salary system).

Application ###

Send us your application directly via our online tool (for this position, we do not consider applications via personnel service companies). If you have any questions about the position, please feel free to contact Samuel Klaus, Leiter Recht Digital (043 259 25 43, samuel.klaus@ji.zh.ch).