Key Account Manager, Real Estate

Key Account Manager, Real Estate Key Account Manager, Real Estate 100% Work location Zürich Workload 100% Start date per sofort or by arrangement Is this you? Do you want to take on a role in which you can influence, shape, and make a difference every day together with a great team? Do you enjoy leading people, enjoy customer contact, and seek proximity to operational teams? Then your chance for a task with real impact awaits here. In this key position, you will look after some of our most significant customers from the Real Estate sector. You will take on the functional and personnel leadership of a motivated Key Account team, act as a strategic sparring partner, and actively drive the further development of our Facility Services. And don't worry – this is not a sales position, but a tactical-strategic leadership role in which you keep the big picture in mind while simultaneously diving deep into technical topics if required. You maintain long-term, trustworthy, and professional customer relationships and create real added value by recognizing needs, anticipating solutions, and effectively advancing your customers. Sounds exciting? We think so too. Let's get to know each other! What awaits you Central contact person for the assigned customers on operational, strategic, and conceptual topics for the entire building and service portfolio Central control and coordination of all internal and external interfaces to the customer Ensuring contract-compliant implementation of all agreed services Consolidating and expanding a sustainable customer relationship Creation and implementation of mandate planning/development and, with it, active participation and further development in the operational and strategic expansion of the mandate Creating, evaluating, and presenting customer reportings in the national languages Innovation partner for the development of concepts for continuous improvement in cooperation with the client and to ensure/optimize service delivery What you bring with you Commercial or technical basic training and/or degree in Facility Management/Real Estate Further training in business administration with a focus on Real Estate is an advantage At least 5 years of professional experience in operational or strategic facility-property and asset management in a matrix organization Strong customer and service orientation, winning appearance, and high commitment Experience in creating and implementing strategic concepts and process optimizations Fluent German skills and good English skills in speaking and writing (mandatory) good French skills are an advantage and desired Organizational talent, networked and analytical thinking, as well as solution- and process-oriented way of working Impeccable reputation What we offer you Wide range of internal development opportunities 16 weeks maternity protection Employee celebrations and appreciation programs Attractive own ISS Schweiz pension fund Favorable mobile subscriptions from Swisscom for the whole family Staff offer platform with attractive discounts and special conditions Structured onboarding in the initial phase Ready for us? We are for you. Every day at ISS Schweiz, we work to ensure that offices, laboratories, airports, production plants, railway stations, schools, and hospitals function and are worth living in. Our more than 14,000 employees create living spaces throughout Switzerland in which over a million people can feel comfortable and thrive every day. ISS stands for innovation, service quality, and customer proximity. As a market leader, we offer secure jobs, diverse development perspectives, and a corporate culture characterized by appreciation, lived occupational safety, and responsibility – visible in five programs, over 200 training and further education opportunities, as well as the consistent use of sustainable products and solutions. About us Employee stories Dear personnel service providers: For this position, we exclusively consider direct applications. Thank you very much. Please note: We are happy to receive applications by post, but documents will not be returned. Your contact Schuh P&C Business Partner Telephone: 058 787 82 73 Apply now jpid14f0cb0jm jit0626jm jiy26jm