Junior Technical Support Engineer

Shape modern E-Commerce solutions with us and support our customers with your technical know-how, whether in support cases or in the development of new functions. Junior Technical Support Engineer You will work with a high degree of independence on exciting E-Commerce solutions for well-known companies from the food and medical industries, develop adaptations to customer needs, help with integrations of supplier interfaces, investigate and solve problem cases on platforms, and also participate in the core development of our solutions. A wide range of tasks awaits you with versatile challenges in a dynamic environment. Do you want to develop professionally, master new challenges daily, and is a lived team spirit important to you? Then Sensational is the right place for you. Your tasks: Technical Support & Operations Analysis, processing and resolution of support cases (bug fixes, technical clarifications, problem cases, answering telephone calls) Participation in the operative operation of our E-Commerce platforms Testing of our Mobile Apps in cooperation with the Mobile team Development & Engineering Development of technical solutions for individual customer needs Further development of our E-Commerce platform together with the Dev-team Implementation of features and technical optimizations Integrations & Interfaces Implementation and support of supplier and partner interfaces Support with technical integrations and API clarifications Monitoring and optimization of existing integrations Collaboration Close cooperation with Design, Product Management, Frontend Engineering, Infrastructure and Consulting Joint finding of solutions for complex customer or platform requirements Coordination of technical topics with other specialist departments Your profile: Several years of experience in web development with PHP Experience with Git and Github Knowledge in Docker and in handling the Linux CLI Experience with HTML, CSS, JavaScript/TypeScript and SQL (PostgreSQL) Enjoyment of customer contact and clear, open communication High willingness to learn, quality awareness and a reliable way of working Good oral and written expression in German and English (Swiss German is an advantage) We offer: Motivated, experienced developer team with active exchange Modern and centrally located office in Zürich (near Sihlcity) Exciting projects in a varied environment Entrepreneurial action and high personal responsibility Personal and professional development Attractive compensation and benefits Possibility for hybrid working International team Part-time (80-100%) Will you take on the challenge? We would like to get to know you and look forward to your online application. Placements, recruiters and AI-generated applications undesired. jpidcb2b6d6jm jit0731jm jiy26jm