Clerk IT and Digitalization, 60 %

Due to retirement, we are looking for a committed and responsible person to strengthen our IT and Digitalization department as of 1 March 2027 or by arrangement.

The IT and Digitalization department supports the Stadtkanzlei regarding its digital processes, maintains the specialist application of the Stadtrat, and ensures the digital workplace of the employees. A versatile, open and dynamic working environment at the digital pulse of Stadt Zürich awaits you.

Tasks ##

• You support the employees of the Stadtkanzlei with IT application questions, especially regarding the use of the business management system CMI.
• You receive fault reports, process them and/or coordinate incident tickets in the ITSM system.
• You support in release management and accompany hardware and software rollouts.
• You coordinate the onboarding and offboarding of Stadtkanzlei employees from the IT side.
• You are jointly responsible for the granting and administration of access rights (authorization and identity management).
• You participate in digitalization endeavors and projects and support testing.
• You maintain the IT inventories and support the commissioning and maintenance of special hardware.

Profile ##

• Completed vocational training as an Informatiker*in, commercial apprenticeship with an administrative and IT focus or equivalent training (EFZ level)
• Some years of professional experience in a similar position and/or in administration is an advantage
• Pragmatic and far-sighted handling of complex tasks, solution-oriented approach
• Independent, structured and customer-oriented way of working even under time pressure
• Patient and empathetic communication skills
• Organizational and networking skills

We offer ##

A collegial and supportive working atmosphere in a central organization as well as a committed team that is looking forward to working with you. Your workplace is located in the historic Stadthaus, with the possibility to work partially from home.

You benefit from attractive working conditions, extensive training and further education opportunities as well as an outstanding pension fund. Stadt Zürich contributes to your catering with Lunchchecks and supports your mobility through a contribution for public transport or the bicycle. Employment is based on the annual working time model.

Apply

Apply

About us ##

The Stadtkanzlei, led by the Stadtschreiber and with around 75 employees, is a staff office of the Stadtrat, which also provides diverse services for the administration and the public. It is divided into the areas of votes and elections, Kanzleidienste, communication, organization and logistics, staff, strategy and law as well as central services.

The Kanzleidienste department prepares the decisions of the weekly meetings of the Stadtrat, carries out business and deadline control, prepares the archiving and handover of completed business to the Stadtarchiv, maintains the Amtliche Sammlung, coordinates the annual report with the departments and looks after the specialist IT in the Stadtkanzlei.

Interested? ##

We look forward to receiving your complete application together with a meaningful cover letter by 8 November 2026. Initial interviews will take place on 12 and 17 November 2026.

For questions, Peter Szanto, Head of IT and Digitalization, Tel. +41 44 412 31 79, or Michael Lamatsch, Head of Kanzleidienste, Tel. +41 412 31 03, will be happy to assist you.

Reference No.: 51804

Working for the Stadt ##

Working for the Stadt

Terms of employment

About us

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