Customer Service Representative (all)

Customer Service Representative (all) #

80-100% in Zürich ##

Quality at all levels is the key to true well-being. As an employee in the SWICA team, you understand holistic health as a service to people. You work with professionals like you who share this ambition. Everyone pulls in the same direction; that is a good feeling. This is how we jointly create solutions that truly move things forward.

Support with heart and expertise makes a real difference. As a customer service representative at SWICA, you actively shape the satisfaction of our customers. Your personal development is equally important to us. With the SWICA Market Academy and support in completing the qualification as a VBV insurance intermediary, you continuously develop further - in a committed team where you can grow and your ideas count.

How you shape health with ###

• Versatile and exciting telephone and personal consultation of our customers regarding needs-based insurance solutions
• Independent receipt and processing of customer inquiries, with the goal of achieving the best customer satisfaction
• Active market development on behalf of the supervisor
• Creation of offers and customer correspondence in the private customer business
• Implementation of measures for customer retention and customer recovery

What distinguishes you ###

• Completed commercial training, ideally in the insurance industry
• Communicative, reliable, and resilient personality
• Enjoyment of customer contact
• Strong advisory competence characterized by a high customer and service orientation
• Very good language skills in German and English, any further language is an advantage

Your place of work ###

Zollstrasse 42, 8005 Zürich