Teamleader Front Desk

PermServ AG connects people and companies. The experience and competence of our consultants guarantee you excellent, fast and individual service. We accompany and support you on the way to your professional goal. Our client, a renowned luxury hotel, combines exclusivity, relaxation and the highest service quality. With over 150 elegant rooms and suites, exquisite gastronomy, a luxurious spa area and spacious event facilities, the house offers its guests a unique overall experience. Teamleader Front Desk ### #### Tasks & Challenges • Ensuring and optimizing the service and product quality in the areas of Front Desk and Operator • Coaching, promoting and developing the Front Office team with a hands-on mentality and role model function • Host role with a focus on the highest possible guest satisfaction • Responsibility for a first-class arrival and departure experience • Use of guest and employee feedback for continuous quality improvement • Close cooperation with all departments for a smooth guest experience • Administrative activities Qualifications & Competencies • Completed commercial or hospitality basic training • Completed hotel management school is an advantage • Professional experience in luxury hospitality • Strong organizational skills • Strong communication skills and high service orientation • Natural and authentic nature • Competent and professional appearance • Languages: German and English Opportunities & Perspectives Our client offers a very interesting field of activity with a lot of freedom and responsibility. An international environment and attractive benefits await you. Become curious and want a change? Please take a few minutes and apply using the application form below. For questions, Caroline Kohler is available at +41 44 552 71 14. Ref.-No. 23516 PermServ AG Schulhausstrasse 12 8002 Zürich +41 44 552 71 00 http://www.permserv.ch