Customer Service Advisor 100% (m/f/d)

We move and inspire people. Simple. Sustainable. Ahead. ##

AMAG Services AG is a service company of the AMAG-Gruppe, which is active in various areas of mobility. These include car rental, valet parking, limousine service, carsharing and parking garages. At over 90 locations, around 600 employees ensure every day that our customers can enjoy competent advice and top service.

Do you feel like working in a dynamic team and inspiring our customers with your charm and your energy?

Then come to us!

For our Europcar station at Hagenholzstrasse in Zürich, we are looking for a motivated person who enjoys customer contact, is flexible and brings the willingness to work on weekends as well.

How we inspire you ##

• Special conditions on vehicle purchase and service: For you and your family - because we know how important mobility is
• Travel with discounts: Traveling cheaper worldwide with Europcar

Life long learning: We participate in your further training - boost your career!

• Convenient arrival: We offer you free parking facilities directly on site, so that you can arrive conveniently and stress-free
• Stylish and professional: Our work clothing is uniformly and stylishly designed to ensure a professional appearance

What you can achieve with us ##

• Customer magic: You advise our customers in multiple languages at the counter or by telephone and take care of written correspondence. Your friendly appearance and your communication strength make every contact a positive experience
• Reservation professional: You accept reservations, create rental agreements and invoice them. With your organizational talent, you ensure that everything runs smoothly
• Vehicle expert: You explain the vehicles and their equipment to the customers upon return. Your technical knowledge and your enthusiasm for cars make every handover a highlight
• Care hero: You support the cleaning and preparation of the rental vehicles. Your eye for detail ensures that our vehicles are always in the best condition
• Sales professional: You recognize customer needs and actively use opportunities for additional sales, upselling and cross-selling of our products and services - thereby ensuring an all-round perfect customer experience and strengthening our business success

What you bring with you ##

• Customer champion: Joy and experience in direct customer contact as well as being confident in using MS 365
• Language artist: Confident German (oral/written) as well as good English skills, other foreign languages are an advantage
• Driving professional: Valid driving license of category B
• Flexibility hero: High level of commitment and flexibility regarding working hours, also on weekends
• Reliability star: You are reliable, resilient and enjoy working independently

Do you think we could fit together? ##

Then we look forward to your online application. By the way: We do not need a motivation letter. Just tell us three convincing reasons why exactly you are the right person for this position.

Do you have questions about the position or the application process? Then just contact me via WhatsApp short message. Information on data protection can be found in our data protection regulations.

• Thomas
• Recruiter
• 079 872 97 35