Process Manager Billing

Process Manager Billing Process Manager Billing 80\-100% Work location Zürich Workload 80\-100% Start date immediately or by arrangement Is this you? Good billing is no accident. It is the result of clear processes, clean data, and people who take responsibility. In this role, you will ensure that our subscription services are billed correctly and understandably and continuously develop the processes behind them. What to expect Process responsibility: Management and ensuring the timely, correct billing of recurring subscription services Mutation management: Processing of contract, object, and service changes Billing & Reporting: Service billing, internal booking, as well as creation of quality and key figure reports Calculation & Analysis: Calculation of new services as well as participation in cost, revenue, budget, and forecast analyses Quality & Processes: Ensuring, documenting, and further developing the billing and quality processes Stakeholders & Systems: Central contact person for stakeholder groups as well as functional responsibility for CRM/CAFM applications Knowledge management: Training, knowledge transfer, as well as maintenance of instructions and documents Year-end & Audits: Participation in year-end processes and periodic quality audits What you bring with you Education: Bachelor FH in Facility Management, Business Administration or a comparable field of study; further training in accounting or finance is an advantage Professional experience: 2–3 years of experience in a comparable function, ideally in the areas of billing, contract management, controlling, or facility management Language skills: German business fluent in speaking and writing; knowledge of another national language or English is an advantage IT & System knowledge: Very good Excel skills; experience with ERP, CRM, or CAFM systems desirable Professional strengths: Strong understanding of numbers as well as good process and quality thinking Way of working: Structured, analytical, independent, and solution-oriented Personality: Team player, strong communication skills, responsible, and resilient What we offer you Wide range of internal development opportunities 16 weeks maternity protection Employee celebrations and appreciation programs Inexpensive mobile subscriptions from Swisscom for the whole family Staff offer platform with attractive discounts and special conditions Structured onboarding in the initial phase Ready for us? We are for you. Every day at ISS Schweiz, we work to ensure that offices, laboratories, airports, production plants, railway stations, schools, and hospitals function and are worth living in. Our more than 14,000 employees create living spaces throughout Switzerland where over a million people feel comfortable and can thrive every day. ISS stands for innovation, service quality, and customer proximity. As a market leader, we offer secure jobs, diverse development perspectives, and a corporate culture characterized by appreciation, lived occupational safety, and responsibility – visible in five programs, over 200 training and further education opportunities, as well as the consistent use of sustainable products and solutions. About us Employee stories Dear personnel service providers: For this position, we consider only direct applications. Thank you. Please note: We are happy to receive applications by post, but documents will not be returned. Your contact Matthew Davies Talent Acquisition Specialist Telephone: \+41 58 787 80 21 Apply now jpid96119ccjm jit0727jm jiy26jm