Banquet Manager & Deputy Operations Manager (m/f/d)

REMISE ROSA – A place to linger! A new urban garden is blooming in Zurich's District 4. Remise Rosa combines nature, architecture, and culture into a nest that is constantly evolving. It is a meeting point in the greenery. Whether for a moment of peace or exchange over culinary delights: here you can let yourself drift. We have space for ideas. Beer garden, canteen for the neighborhood, and a small short vacation in the middle of the city. A sun terrace, a kitchen garden, and plenty of space for exchange and togetherness. Temporary, spacious, and open to all – in summer as in winter, day and night. For this, we are looking for a Banquet Manager & Deputy Operations Manager (80-100%) to start immediately, who will take the next step with us and continue to shape this new place. Your Tasks Core tasks Banquet Manager  Creation and adjustment of reservation specifications together with the Operations Manager.  Creation and adjustment of the offer for table reservations and banquets.  Conducting negotiations, price comparisons, and framework agreements with contractual partners.  Responsibility for communication with the neighborhood and authorities if required.  Customer viewings.  Handover meetings with the FGG event management.  Coordination of banquet and table reservations together with the FGG event management and the Operations Manager.  Operational coordination of events together with the Operations Manager.  Management of the banquet/event inbox and telephone inquiries.  Host at the respective events. Core tasks Deputy Operations Manager  Supporting the Operations Manager in the leadership of around 50 employees.  Shared responsibility for the operational business in the areas of service, bar, and banquet.  Ensuring a smooth process for the guest.  Operational assignments.  Take over quality management; compliance with recipes, hygiene, appearance, bar / banquet set up, cleanliness, etc.  Implement internal company processes and guidelines.  Share responsibility for compliance with budgeted personnel costs.  Take over working time control of bar, service staff, and runners, including the corresponding department heads, together with the Operations Manager.  Take over shared responsibility for the training and coaching of employees.  Complete administrative work for the next business day.  Implement the target specifications of the management.  Represent the Operations Manager in their absence. Hardskills  Leadership experience in a gastronomy business and at events (advantageous)  Very good German and English skills in speaking and writing, French is an advantage  Very good PC application skills (Office 365, Abacus, Mirus)  Adobe InDesign user knowledge is an advantage  Open to further tasks (all-rounder) Softskills  Impeccable manners with guests, employees, and partners  Open, honest, and direct communication  Eye for detail  Organizational talent  Team player with an overview  Talent for improvisation  Quick reaction to unforeseen circumstances  Role model function for other employees  Forward-looking and networked way of thinking  Willingness to work outside of classic 9-to-5 days  Flexible, resilient, and tolerant of other cultures  Host with heart We offer  The opportunity to help shape our latest project  Participation in tip distribution via payroll with a transparent distribution key  50% discount when visiting our own business, Frau Gerolds Garten, and Micas Garten during leisure time  A centrally located workplace near Hardbrücke  Fair and contemporary remuneration  A dynamic, exciting work environment with room for initiative and creative ideas  Many other benefits, including certainly some that you will help develop