Technical Account Manager Airlock

As a Switzerland-wide leading company, Ergon creates unique customer value from digitalization trends - from the idea to market success. Ergon combines technology, security, and business expertise and realizes "smart" solutions for complex requirements.

The Airlock Secure Access Hub is the security solution from Ergon. Airlock ensures secure Access Management and prevents attacks on APIs and web applications. In addition to IAM and Application Protection, we deal with topics such as Self-Sovereign Identities, Machine Learning, Kubernetes, or Infrastructure-as-Code.

Ergon was founded in 1984 and employs over 400 employees. We maintain an open corporate culture. We live personal responsibility, participation, and open exchange. The Ergon culture means working with like-minded people. The passion to achieve the best result with expertise unites us.

What you will achieve with us ##

As a Technical Account Manager, you are a competent contact person for our customers and advise them on the possibilities of Airlock based on your technical experience. With your open and solution-oriented manner, you support them in using Airlock optimally and creating sustainable added value.

• Advising our customers on the possibilities of Airlock and supporting them in using these optimally
• Conducting technical product presentations and feature demos
• Concluding commercial agreements with our customers
• Building and developing the service business together with our customers
• Collaboration in the creation of solution concepts and implementation procedures for customer projects
• Knowledge of the most important stakeholders and decision-making processes on the customer side as well as support for customer support processes

What you already bring with you ##

• Technical or business administration university degree (ETH/FH/University) or a comparable education
• Good technical understanding, especially in the area of web applications and IT security
• Distinct consulting flair as well as good project management skills
• Experience in B2B Sales is an advantage, ideally at a software provider
• Joy in direct customer contact and the ability to convey technical topics understandably
• Independent and customer-oriented way of working as well as strong communication skills
• Open, integrous, and flexible personality with interest in continuous development
• Very good German and English skills in spoken and written form

M, W or D? Doesn't matter. We want to find the right person for our open position, regardless of your gender.

Any questions? ##

Eva Felsberg, Lead Talent Acquisition Manager, is happy to assist you with questions at +41 44 578 55 57 or jobs@ergon.ch.

We do not accept dossiers from external service providers for this position.