Customer Service Specialist (DE/EN/FR/IT) 100% (m/f/d)

• Exciting opportunity to work with an internationally renowned client • 12-month contract // hybrid possible // option for extension About Our Client ## Our client is an internationally active manufacturing company with a strong focus on quality, innovation, and customer satisfaction. To strengthen the team, we are looking for a dedicated and linguistically skilled personality in Customer Service. Job Description ## • Support and consultation of customers in German, English, French, and Italian via telephone and email • Order processing from A to Z (entry, confirmation, tracking, and invoicing) • Interface between customers, production, logistics, and sales • Processing of customer inquiries, complaints, and returns • Ensuring timely delivery in cooperation with internal departments • Maintenance of customer master data in the ERP system • Support with process optimizations in Customer Service The Successful Applicant ## • Completed commercial training or comparable qualification • Several years of experience in Customer Service, ideally in a manufacturing company • Confident communication in German and English as well as very good knowledge of French and Italian (at least B2) • Experience in handling ERP systems (e.g., SAP) is an advantage • High customer orientation and strong communication skills • Structured, independent, and solution-oriented way of working • Teamwork skills as well as resilience in a dynamic environment What's on Offer ## If you are interested in this position, I look forward to receiving your applications. Quote job ref JN-072026-7075255 Job Function Customer Service Specialisation Supply Chain Industry Industrial / Manufacturing Where Zürich Contract Type Interim Job Reference JN-072026-7075255 Job Nature Home Office