Application Manager: SharePoint, 80-100%

With around 2100 Bachelor and Master students, the ZHdK is one of the largest and most diverse art universities in Europe. The study and research areas include Art Education, Cultural Critique, Design, Film, Fine Arts, Music, Dance, Theater and Transdisciplinarity. In the heart of Zurich, the ZHdK is a dynamic place where passionate people from over 75 countries work, study, teach, research and further their education. The university includes numerous exhibition and performance venues where the students' project work is shown publicly. The Information Technology Center (ITZ) of the Zürcher Hochschule der Künste (ZHdK) consists of approx. 50 different specialists who maintain the IT infrastructure of the ZHdK, lead projects, develop software and provide active support. As part of a succession arrangement, we are looking for an engaged personality as of immediately or by agreement. In the Digital Workplace Team, you will jointly design the central applications and solutions of the ZHdK's digital workplace and continuously develop them. Your focus is on SharePoint Online and the associated Microsoft 365 services. In doing so, you combine the requirements of the specialist departments with information architecture, governance, application operation and technical implementation and contribute to sustainable, understandable and operationally compliant solutions. Your tasks Strategy and Governance: You develop practical framework conditions for SharePoint and Microsoft 365. In document management, you design standards for storage structures, metadata, permissions and lifecycle and further develop information architecture, navigation and search. You coordinate the roadmap and further development with the responsible bodies. Operation and Service Management: Together with the team, you ensure the stable operation of SharePoint Online, OneDrive, Microsoft Search, Viva Connections and other Microsoft 365 applications. In doing so, you keep an eye on service quality and availability and accompany incidents, updates and releases. Permission and Security Management: You further develop access and role models and support their regular review. Together with data protection and information security, you create secure and practical framework conditions for external sharing and guest access. User Support and Further Development: You record the needs of the specialist departments and develop suitable solutions from them. In addition, you coordinate application support and support Key Users, Power Users and Site Owners with standards, templates and documentation. Solution Design, Integrations and Projects: You design solutions that connect SharePoint and Microsoft 365 with other applications and information sources. You implement standard and low-code functions yourself if necessary; you coordinate more complex developments with internal and external partners. Interfaces and Reporting: You coordinate the cooperation between specialist departments, business analysis, IT and external service providers. With focused reporting on usage, service quality, costs and risks, you create a reliable basis for decision-making. Your Profile Education and Professional Experience: You have a higher education or further education in computer science, business informatics or a comparable field. Alternatively, you bring an equivalent qualification through several years of professional experience in application management. Specialist knowledge in the Microsoft 365 environment: You bring several years of experience with SharePoint Online from a technical and operational perspective, ideally supplemented by knowledge in document management. A relevant Microsoft certification or the willingness to acquire one completes your profile. Analytical and conceptual skills: You quickly grasp complex issues, structure different needs and recognize relevant dependencies. From this, you develop comprehensible and sustainably operable solutions. Communication and Cooperation: You communicate confidently in German and well in English and convey complex contexts in a target-group-oriented manner. You work together with different stakeholders in a binding and solution-oriented way. Way of working and attitude: You work independently, structured, carefully and service-oriented and bring a high sense of responsibility. You deal with sensitive information reliably and in compliance with data protection and encounter changes openly. Furthermore, we are pleased about SharePoint Framework (SPFx): Knowledge of SPFx is an advantage, especially for individual web parts, extensions and M365 integrations. Engineering Background: Experience in software, web, integration or solution engineering is an advantage. It helps you to assess technical contexts based on sound knowledge and to work effectively with engineering and external partners in internal developments, interfaces, deployment and Application Lifecycle Management. However, an engineering background is not a requirement for the role. Other Qualifications: Specialist certifications or further training in Microsoft 365, Power Platform, Business Analysis or Requirements Engineering are welcome. What you can expect from us Your new professional field of activity is located in the exciting and stimulating context of an internationally active art and design university, with the place of work in the lively Toni-Areal in Zürich-West. We live an inclusive culture and value diversity. Our benefits are diverse and home office is possible by arrangement. The employment conditions are based on the cantonal personnel legislation. Your contact persons for further information Patrice Huber (patrice.huber@zhdk.ch), Head Digital Workplace Alessia Consorti (alessia.consorti@zhdk.ch), HR-Business Par