Customer and Member Support German-speaking Switzerland

Customer and Member Support German-speaking Switzerland
The SVGW is the national professional organization of water, gas, and heat utilities in Switzerland and contributes to the safe and sustainable supply of drinking water, gas, and heat through its guidelines, vocational training, the performance of state-relieving supervisory tasks, consulting services, and the certification of products, companies, and individuals.
To strengthen the professional exchange within the industry and to ensure that members, partners, and decision-makers remain well-informed, involved, and enthusiastic about the activities of the SVGW, we are looking for a customer-oriented and implementation-strong personality for
Customer and Member Support German-speaking Switzerland
at our headquarters in Zürich.
Your challenge
Active maintenance and strategic further development of the network with members, customers, specialist partners, and other associations
Building sustainable relationships with relevant actors in the water, gas, and heat industry
Representation of the SVGW in regional associations and specialist organizations in German-speaking Switzerland (e.g., Brunnenmeistervereinigungen, regional specialist associations, VIGW, and other networks)
Positioning the SVGW as a competent partner for technical, regulatory, and organizational issues
Conception, organization, and further development of information events for decision-makers in the utility industry (e.g., politicians, management of utility companies)
Development of a digital community platform for the utility industry
Your competence
Training as an engineer (ETH or FH with business administration further training) ideally in the field of supply technology, mechanical engineering, environmental technology, or comparable
Several years of experience in marketing and project management
Sales professional with an understanding of technical infrastructures (water, gas, buildings)
Communication and negotiation strength as well as a pronounced ability to recognize customer needs and act in a solution-oriented manner
Entrepreneurial thinking with a focus on efficiency and customer benefit
Your perspectives
In this responsible position, you can help shape the future of the SVGW. An interesting and varied activity with a lot of scope for action and personal responsibility awaits you. A collegial team looks forward to meeting you and we look forward to receiving your complete application documents via e-mail. For questions regarding this position, Walt, Personnel, is happy to assist you.
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