Customer Advisor Direct Sales DE/FR (m/f/d) 80 - 100%
- Employment type
- Full-time
- Location
- Zürich
- Company
- Zürich Versicherungs-Gesellschaft AG, Regionalsitz Zürich, Hagenholzstrasse 60, 8050 Zürich
- Languages
- German (fluent), French (fluent)
- First posted
Does the thought of creating an excellent customer experience together with your team inspire you? Do you want to be the flagship of Zurich for outstanding customer advice and excellent service? Do you value performance-oriented compensation and use it as an incentive to achieve your goals? Then you have come to the right place.
The Direct, Digital & Customer Care division is a significant sales channel of Zurich Schweiz. Through telephone and digital advisory and sales solutions for non-life products, we ensure that our customers receive the best protection in every life situation.
What you do
• You advise and support interested parties, partners, and existing customers in writing and by telephone in the private customer non-life sector
• You determine the appropriate insurance coverage for our customers, create offers, and follow them up
• You provide competent information for customer inquiries and process written customer correspondence with high quality
What you bring
• Successfully completed training in the insurance industry (VBV certification an advantage) or professional experience in a commercial and customer-oriented role
• Confident German and French language skills in spoken and written form (at least C1)
• Outgoing, service- and customer-oriented personality with enjoyment in telephone and written dialogue with customers and partners
• Team player and resilient personality with high sales and advisory competence
• Enjoyment in the further development and professional support of colleagues
Additional information
Part-time or full-time: 80 - 100%
Work location: Zürich, Oerlikon
Hybrid working: up to 40%
We look forward to your online application – even without a cover letter.
You are welcome to convince us of your motivation during a personal meeting.
Who we are
Zurich is a strong brand – more than 1.4 million Swiss customers trust our products and services. The basis of our success is our 53,000 employees worldwide, who help our customers in 210 countries and territories to better understand their risks and protect themselves against them. To deliver daily performance, we offer our employees flexible working models and interesting continuing education opportunities. As a Zurich employee, you benefit from a variety of advantages and a strong culture characterized by acceptance, diversity, and team orientation.
At Zurich, we maintain a culture of diversity and inclusion. Our goals and values are created to protect our employees, promote trust, and help them reach their full potential. We stand for justice and equality among our employees, regardless of gender, gender identity, sexual orientation, origin, ethnicity, religion, etc. The acquisition of our talent as well as the recruitment processes reflect this commitment in everyday life. Join us and become part of this culture.
Information for recruitment agencies
Zurich does not accept unsolicited applications from recruitment agencies for this position. Therefore, recruitment agencies please do not submit candidate documents to our employees or via our online career portal. We decline any responsibility for unsolicited applications as well as any fees and thank you for your understanding.
Automatically translated from the original.
Posted 2 days ago