Customer Advisor 1st Level 100% in Zürich

Customer Advisor 1st Level 100% in Zürich Our client offers its customers tailor-made products and services around cashless payments. Do you have a strong customer orientation, love interacting with people, have an eye for detail and speak all national languages German, French and Italian fluently? Then you are the reinforcement in the Services team of our client as Customer Advisor 1st Level 100% (all genders) and shine through perfect customer feedback. Your responsibility Telephoneic advice to customers (worldwide) Inquiries regarding debit and credit card blocks and various transaction clarifications Card blocks, card replacement as well as initiation of loss-mitigating measures Analyze suspected fraud cases Your profile Completed commercial or equivalent training Experience in telephone customer contact as well as shift work is an advantage German, French and English skills are impeccable and fluent Italian skills are of great advantage Good MS-Office skills Motivated, authentic and customer-oriented personality Entry into the financial industry Development opportunities as well as attractive remuneration HomeOffice and various benefits Flat hierarchies and uncomplicated culture Workplace in a central location Have we aroused your interest? Then we look forward to your expressive online application. If you have any questions, Cristiano Fraga is very happy to assist you by phone or by writing an e-mail (<>). jpidb993e63jm jit0626jm jiy26jm