Customer Support Employee (Customer Shop Team) 100%

We are a leading wholesale company in the electrotechnical sector based in Zürich and are looking for reinforcement for our well-coordinated internal sales team in the Customer Shop. If you are a trained electrical installer and are looking for a new challenge, then you might soon be our new Customer Support Employee (Customer Shop Team) 100% Your tasks • Receipt and processing of orders in the customer shop • Technical advice and support for our customers on site • Processing of customer inquiries in the online chat • Processing of repair orders • Processing of customer complaints • Order and appointment monitoring • Checking and preparation of collection goods • Rental of measuring devices including creation of test protocols • Link between customers, suppliers, and internal departments Your profile • Completed vocational training as an Electrical Installer EFZ • Enjoyment of personal customer contact and consulting • Strong communication skills and service-oriented personality • Networked and solution-oriented way of thinking We offer you • An interesting and developable challenge • Thorough and structured induction • A collegial and motivated team • Optimal access routes (end of Autobahn A1 or tram stop in front of the house) • A discounted parking space • A subsidized staff restaurant • 5 weeks of vacation If you feel addressed, Frau Eveline Jäger looks forward to receiving your complete application dossier including photo – by post or electronically.