Head of Procurement, General Services

• 14 August 2026 • 100% • Indefinite period • Zurich Head of Procurement, General Services Zurich, CH, 8005 About the position We are looking for an experienced Head of Procurement for General Services to lead strategic sourcing and category management activities covering Professional Services, Travel, HR, Marketing as well as digital and IT-related spend categories. Heading a team of 4 people, this position is responsible for developing and implementing category strategies, managing complex sourcing initiatives, driving cost optimization, and establishing strong partnerships with internal stakeholders and external suppliers. You, along with your team, will play a key role in creating measurable business value through effective category and supplier relationship management. The successful candidate will combine strong procurement expertise with a hands-on approach, thriving in a dynamic environment where collaboration, influence, and execution are essential to success. Main responsibilities: • Take ownership and manage procurement in the General Services categories with responsibility for category performance and results. • Analyze spend and identify opportunities to generate savings, create value, and improve processes. • Define and implement sourcing strategies for global, regional, or complex context purchasing initiatives. • Lead strategic sourcing projects from market analysis to supplier selection, contracting, and implementation. • Conduct market research, RFx processes, tender evaluations, and supplier negotiations. • Negotiate commercial and contractual terms in partnership with the legal department and key business stakeholders. • Manage highly complex procurement projects and strategic initiatives while ensuring alignment with business objectives. • Lead, coach, and develop team members, setting clear objectives and supporting performance and growth. • Collaborate closely with cross-functional stakeholders, including digital, HR, legal, marketing, customer service, and other business functions. • Manage supplier relationships, including performance reviews, commercial discussions, contract renewals, escalations, and continuous improvement initiatives. • Monitor market trends, innovations, and emerging solutions to identify opportunities for improving quality, sustainability, cost efficiency, and total cost of ownership. • Oversevise contract implementation and ensure successful adoption within the company. • Contribute to achieving key procurement objectives, including savings, category maturity, supplier optimization, and working capital improvement. • Promote continuous improvement and strategic transformation of procurement processes and operating models. About you • University degree or equivalent qualification. • 7 to 8 years or more of experience in category management and strategic sourcing in an international environment. • Proven experience in managing digital and/or IT procurement and/or other relevant General Services categories. • Previous experience in team management, including coaching and employee development. • Strong negotiation skills with a track record of creating business value. • Highly analytical with great attention to detail and the ability to perform complex spend and sourcing analyses. • Excellent stakeholder management skills with the ability to influence and collaborate across multiple functions and hierarchical levels. • Comfortable in ambiguous, fast-paced, and evolving business environments. • Proactive, pragmatic, and solution-oriented with a strong sense of responsibility and commitment. • Collaborative team player with active listening skills, empathy, and a partnership mindset. Job segment: Strategic Sourcing, Category Management, Merchandising, Market Research, Procurement, Operations, Retail, Marketing