Customer Advisor Supplementary Benefits (Additional Benefits) 80% - 100%

Your task is demanding and versatile.
Do you desire a position with responsibility, a dynamic environment, an open feedback culture, and opportunities for co-determination? That is okay, because we also expect a lot from you. But first, let's take it one step at a time:

When an AHV or IV pension is not enough to live on, many questions often arise. No one answers these more competently and friendly than our customer advisors. The information is mostly provided by telephone or in writing.

You calculate and manage supplementary benefits. In your decisions, you take various legislations into account. You always maintain an overview, even in demanding dossiers. In the event of changes, you take the correct steps. Despite all technical expertise, you always act and communicate with empathy, because you know that your calculations have implications. In your activities, you also repeatedly encounter complex legal questions and contact our legal department for clarification. You work closely with external bodies such as municipalities, district courts, or bankruptcy offices.

You can see it, your everyday work is varied and demanding at the same time. But this is exactly the challenge you are looking for, right?

You convince us professionally and personally.
You have prepared yourself for this demanding activity with a commercial apprenticeship (E- or M-profile). Alternatively, you have a qualified commercial further education with a commercial diploma and experience in the insurance sector. You can particularly impress us with a federal diploma in the field of social insurance or with the willingness to obtain one. Work experience in a demanding administrative activity will make your entry with us much easier.

In addition to your professional qualifications, you have a quick grasp and the ability for networked thinking. You enjoy complex insurance-related matters. You like to make decisions and communicate clearly. A dynamic working environment with plenty of room for design is exactly to your taste, and in constructive feedback, you see the chance for further development.

Those who bring a lot can also expect a lot.

The SVA Zürich is the competence center for social insurance. It is one of the top employers in the canton and is located within walking distance of the Zürich main station. That our around 1200 employees are above-average satisfied has good reasons: a meaningful activity, flexible working hours with home office, good social benefits, and an appreciative "Du" culture. Do you want to develop professionally and personally? A warm welcome to us!

Learn more about the SVA Zürich at

We look forward to seeing you.
Further information about this position can be obtained from our HR specialist, Katica Brdar, Telephone .
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