Customer Advisor

• 07 August 2026 • 100% • Indefinite duration • Zürich and Homeoffice Our customer advisors are the first point of contact for our insured persons: they know our innovative products inside out, explain benefits clearly, and find the best solution for every request. Are you also passionate about the idea of bringing clarity to our clients in the world of health insurance and inspiring them with your knowledge? ### What you can accomplish • You advise the insured, identify gaps, and accompany them in inbound and outbound towards optimal coverage - by telephone as well as in writing. • With your dynamism, you contribute every day to the complete satisfaction of our clients. • You communicate your enthusiasm for our products to new clients. • Complex requests? You obtain the right information from our specialized departments. • Thanks to your commercial flair, you recognize needs and propose adapted solutions from our portfolio. What characterizes you • A completed basic training with initial professional experience in health insurance or in a contact center • Interest in sales - ideally with experience • A VBV insurance broker training or the willingness to follow it quickly • A strong customer and service orientation • Impeccable mastery of German orally and in writing - any other language is a great plus Your advantages • 40-hour week and flexible schedules • Possibilities for teleworking • 25 days of leave, 30 days from 50 years old • 24 and 31 December paid holidays • 15 minutes of paid break in the morning and afternoon • Free fruit • Wide selection of drinks • Modern offices located in the center, near the Zurich main station (Stauffacher) • CHF 300.- Rail Coupon for an annual, route-based, general (GA) or half-fare PLUS subscription • CHF 2'200.- Reka-Pay per year with 20 % reduction/li KPT is one of the ten largest health insurance companies in Switzerland. The satisfaction of our clients is our success.