Senior Customer Advisor Counter

Senior Customer Advisor Counter (w/m/d) The Raiffeisenbank Zürich is a successful, strongly growing and dynamic bank with 6 branches in the city area. Over 90 employees live and work according to the motto «with heart and competence» we conquer Zürich. Discover the unique culture that combines entrepreneurial commitment, fairness and personal performance planning and decide on an employer with modern employment conditions, great variety of tasks and high scope for design. Senior Customer Advisor Counter (w/m/d) What can you expect? Ensuring discreet, high-quality service at the counter as well as a warm welcome to our customers Processing all counter transactions (cash transactions, currency exchange, precious metals) while complying with all due diligence obligations (including KYC) Holistic, needs-based consulting in the areas of figures, savings, investments and provisions Active needs identification, cross-selling and targeted referral to specialist advisors and appointment scheduling Supporting and accompanying customers in the digital world as well as active participation in sales and market development measures What do you bring? Completed banking training or comparable qualification as well as experience in the counter and cash area Distinct customer and service orientation with high credibility, integrity and sense of responsibility Enjoyment of intense customer contact as well as pronounced host qualities with a winning appearance Strong communication skills as well as sales flair for active needs identification and customer approach Fluent German language skills, additional language skills (English, Austrian, Italian) are an advantage We give space for initiative and co-design We invite our employees to actively shape their work and take responsibility. This creates varied tasks that create real added value - for all those who want to make a difference. We promote personal and professional development Lifelong learning is part of our culture. We create space for individual technical and personal development and support our employees in a targeted manner - with a diverse range of internal training opportunities and a cost-sharing scheme for external further education. We live diversity and equal opportunities We promote the different perspectives, experiences and competencies in our teams. Because this diversity makes us special and contributes significantly to our success. We enable the purchase of additional vacation weeks Our employees can acquire up to two additional vacation weeks per year in addition to the regular vacation days. Do you have questions? For content-related questions about the position: Nush Lazri Team Leader Private Customer Consulting +41 (43) 2447930 For questions about the application process: Sinem Soysal HR Specialist RB +41 (44) 7452971 We look forward to your online application About us jpid40d6a6cjm jit0728jm jiy26jm