Head of IT Operations & Delivery / Deputy CIO

On an exclusive mandate for a large Swiss organization, we are looking for an experienced IT leadership personality. Our client offers a demanding system landscape and a versatile project portfolio. Your digital services are of central importance for the daily operations and the further development of the organization.

In this newly created key role, you will lead the operational IT organization with over 200 employees and take over the deputy role of the CIO. You will be given the scope to effectively combine operations and implementation and to achieve visible results together with your managers.

Your challenge

You create orientation when many demands meet scarce resources. You lead experienced managers, keep operations stable, and ensure that projects turn into reliable results.

• You lead the operational IT organization across several levels, set clear goals, and further develop your managers and their teams.
• You are responsible for reliable IT operations and strengthen service quality and operating processes. You effectively bring ITIL and agile Delivery together in everyday life.
• You translate priorities into a realistically deliverable portfolio, deploy resources in a targeted manner, and make clear decisions together with the specialist departments.
• You bring complex projects to their goal: You coordinate dependencies, resolve blockages, and ensure an orderly handover to operations.
• You win the trust of demanding stakeholders and create commitment – from the clarification of the mandate through participation to acceptance and the expected benefit.
• You manage budgets and external partners, further develop architecture and standards, and, together with those responsible for strategy, prepare the takeover of new solutions.

Your qualities and talents

• You have a university degree in computer science, business informatics, business administration, or an equivalent qualification.
• You have at least ten years of leadership experience across two management levels and have been responsible for a larger IT organization with at least 100 employees as well as budget and critical infrastructure.
• You know the balance between stable operations and complex project delivery. You have already successfully managed extensive portfolios and scarce resources.
• You master ITIL and SAFe from practice. You can merge both approaches and win your team over to their consistent application.
• Knowledge in Cloud Native, DevSecOps, Workbenches, or Managed Services is an advantage.
• You lead with calm and sovereignty, listen attentively, and make clear decisions. Even with differing interests, you create trust and ensure that agreements are met.
• You enjoy taking on operational responsibility and ensure that commitments turn into reliable results.
• You communicate confidently in German and also move securely in English in professional daily life.

Here you take on a newly created leadership role with broad responsibility and direct access to the CIO. Does this task appeal to you?

Then Dario Saia looks forward to your application documents.

j4id10457530jm j4it1044jm j4iy26jm