Checkport Schweiz AG: Supervisor Aspire Lounges (M/W/D)

    航空 connects the world, and Swissport makes this possible. Every year we look after nearly 250 million passengers, welcome six million guests in our airport lounges, and process more than five million tons of air freight at over 300 airports in almost 50 countries. This makes us the world's leading provider of ground handling services and larger than any single airline. With around 63,000 highly qualified employees, we ensure daily that travel and trade function smoothly worldwide and simultaneously drive innovations in the aviation industry. Together, we shape the airport experience of the future.   Checkport Schweiz AG is a leading and dynamic service company in the heart of Swiss aviation. As a subsidiary of the Swissport Group, we combine the highest Swiss service quality with international aviation expertise. A special jewel in our portfolio is the management of the exclusive Aspire Lounges in Zürich.   The Aspire brand is a global market leader in the field of premium airport hospitality and operates over 78 lounges in 20 countries worldwide. In Switzerland, we pamper hundreds of thousands of passengers annually with first-class Food & Beverage concepts, tailored service, and a sense of well-being away from the busy terminal daily routine. Our ambition is simple: We do not want to be the largest, but the best - with the guest experience at the absolute center of our actions.   To fulfill this promise at a top level every day, we are looking for a passionate and dynamic personality for our committed team at Zürich Airport, effective immediately or by arrangement, as   SUPERVISOR ASPIRE LOUNGES (M/W/D) PENSUM | 100%   SALARY | 56 - 60K CHF  START DATE | IMMEDIATELY    YOUR TASKS:   • Shift management / operational leadership of the employees of the four Aspire Lounges (Monday - Sunday incl. public holidays, within the shift framework from 04.30 Uhr to 22.00 Uhr) • First point of contact for technical questions from employees as well as for operational challenges during the ongoing shift • Resolution of conflicts / irregularities and taking of appropriate measures in coordination with the Lounge Manager • Forwarding of operationally relevant information to the Lounge Manager • Ensuring and enforcing the processes as well as the high quality standards and hygiene regulations • Ensuring and monitoring all hygiene regulations • Administrative activities   YOUR PROFILE:   • Good oral German skills (at least B2) as well as simple communication in English (at least A2/B1), further languages are an advantage • Professional experience in gastronomy desirable • Leadership experience is an advantage • Confident handling of digital tools (MS Office, Teams, Outlook) • Hands-on mentality, floor presence, and high personal responsibility • You see guest feedback and complaints as a chance to inspire and create solutions   YOUR PERSONALITY:   • Role model with regard to the corporate, leadership, and safety culture in the operation • Solution-oriented thinking and acting • Good assertiveness and conflict management skills • High resilience and sense of responsibility, as well as initiative   WHAT WE OFFER:   • Flight discounts, airport discounts, and access to attractive partner benefits • An environment in which quality, trust, and team spirit are lived • The chance to actively help shape premium hospitality   Do you feel addressed by this interesting and responsible function? Then apply via our online job portal with a cover letter explaining why you want to take this challenging opportunity. We look forward to your application.