Internal Communications Manager

• 15 October 2026
• 100%
• Indefinite duration
• Zurich

The Internal Communications Manager leads the global communication strategy for Barry Callebaut. This position offers a unique opportunity to shape company culture.

Tasks ##

• Manage the internal narrative to align employees with priorities.
• Lead the editorial strategy of the internal newsroom globally.
• Act as a strategic advisor to the executive leadership team.

Skills ##

• Degree in Communications or similar field, with 10 years of experience.
• Expertise in strategic communications and transformation.
• Storytelling and content management skills.

Internal Communications Manager

Zurich, CH, 8005

About the role

The Internal Communications Manager leads the global internal communication strategy and the Barry Callebaut newsroom, connecting and mobilizing employees around the company's key priorities. Acting as the organization's "common thread," this role owns the company's internal narrative, ensures message consistency across functions, regions, and leadership, and translates strategy into clear and actionable communications. The position reports directly to the VP, Corporate Communications & Public Affairs, and collaborates closely with the executive leadership team, regional communicators, and external communications to foster alignment, engagement, and business impact.

Main responsibilities:

• Own and drive the company's internal narrative, translating business strategy, priorities, and transformation initiatives into clear, compelling, and consistent communications that rally employees around what matters most.
• Lead the global internal newsroom and editorial strategy, defining content priorities, governance, publishing standards, and managing the editorial calendar to ensure timely, relevant, and impactful communications.
• Serve as a strategic communication advisor to the executive leadership team and senior executives, shaping key messages, executive storytelling, town halls, corporate announcements, and leadership visibility initiatives.
• Develop communication frameworks, guides, and tools that enable leaders and managers to communicate effectively, consistently, and confidently across the organization.
• Establish strong partnerships between functions, regions, and business units, ensuring alignment of communication strategies, coordinated activation, and consistent messaging globally.
• Drive employee engagement and organizational alignment through communications that connect employees to business strategy, performance, culture, values, and transformation efforts, while fostering dialogue and feedback.
• Lead integrated internal and external storytelling, in partnership with External Communications to ensure a coherent corporate narrative and identify opportunities to strengthen corporate reputation.
• Leverage data, insights, and AI-driven capabilities to optimize content effectiveness, improve personalization, strengthen measurement, and enrich the overall employee communication experience.
• Foster innovation across communication channels, content formats, and digital platforms, continually testing new approaches to increase relevance, reach, and engagement.
• Lead and develop the Internal Communications team, setting priorities, establishing governance and best practices, coaching team members, and building a high-performance culture that embraces AI-assisted ways of working while maintaining rigorous editorial standards.

About you

• Education: Bachelor's degree in Communications, Journalism, Public Relations, Marketing, Business, or a related field.
• Experience: Over 10 years of experience in communication, including significant experience in internal communication, corporate communication, newsroom management, or executive communication within a global organization.
• Leadership experience: Proven experience in leading communication teams and influencing senior stakeholders.
• Language skills: Full professional proficiency in English.
• Strategic communication expertise: Demonstrated ability to develop communication strategies supporting business transformation and organizational priorities.
• Executive communication: Strong experience in advising executives and creating communication frameworks for leadership.
• Editorial and content leadership: Expertise in storytelling, content strategy, newsroom operations, and digital communication.
• Channel management: Good knowledge of intranet platforms, employee engagement tools, leadership communication channels, video, and digital content.
• Measurement and analytics: Experience in using communication metrics and insights to drive decision-making and improve effectiveness.

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