Relief Clerk Social Services, 60 %

The Sozialzentrum Dorflinde is located in Zurich's District 11, a diverse and vibrant neighborhood. The people living here bring different life stories and needs - this makes the work varied, exciting, and meaningful. An engaged working environment awaits you, in which cooperation, professionalism, and service orientation are lived. Together with your colleagues, you will make an important contribution to ensuring that people in different life situations are competently supported and that the services of the Sozialzentrum are provided reliably. Tasks ## • You will carry out time-limited assignments as a substitute or to provide general relief for the clerks in the areas of Economic Social Assistance and Guardianships - and thereby ensure that operations continue smoothly even in bottleneck situations. • You are the first point of contact for clients: You receive their concerns, process them independently, or forward them specifically to the responsible specialists. • You provide general and technical information - understandably, reliably, and appropriately to the situation - and ensure that clients receive the information they need. • You collect documents for benefit decisions and cost approvals, check them for completeness and accuracy in advance, and thereby create the basis for well-founded decisions. Profile ## • You have completed commercial training - this is a prerequisite for the position. • You bring professional experience in the administrative area of Economic Social Assistance and/or child or adult protection and know the technical requirements of these areas from practice. • You have good knowledge of social insurance and can apply it reliably in everyday work. • You are characterized by high flexibility, independence, and resilience - qualities that are required daily in varied substitute assignments. • You work in a service-oriented manner, grasp new situations quickly, and find your way around quickly even in changing environments. We offer ## • You will undertake a versatile and demanding activity in a motivated team with high professionalism - no two days are the same. • You benefit from the possibility of performing part of your work flexibly in the home office. • Mutual exchange and the targeted development of our employees are highly valued by us - we invest in people, not just in positions. • With us, we cultivate a culture of open and transparent communication, in which opinions are heard and decisions are comprehensible. • More about the benefits and terms of employment in the box "Arbeiten bei der Stadt" at the bottom of this website. Apply Apply About us ## With around 2400 employees, the Sozialdepartement of the City of Zurich works every day for a social Zurich. We are there for everyone and support children, youth, and adults in different life situations. We make an important contribution to social cohesion. And we contribute to a high quality of life in the neighborhoods. Through their work in the five Sozialzentren, the Sozialen Dienste ensure that the people in the city of Zurich can rely on effective basic social services. Interested? ## Then we look forward to your online application via the link. Applications by post or e-mail cannot be considered. Sara Goncalves, Head of Administration Team, will be happy to answer your questions about the position at +41 44 412 82 18. Information about the application process is provided by Mélisande Brechbühl, Senior Recruiter, at +41 44 412 61 31. Become part of the Sozialdepartement and help move Zurich forward! Reference No.: 50611 Arbeiten bei der Stadt ## Arbeiten bei der Stadt Anstellungsbedingungen Über uns Weiteres