Customer Service Representative - 100% - Zürich HB

What you should know about us ##

The Emil Frey Gruppe is not only a Swiss family business with over 100 years of experience, but also one of the leading companies in the automotive industry. Quality, tradition, innovation, and customer orientation are the supporting pillars of the company. The focus of activities lies on the import of automobile brands, the operation of garages, the logistics of spare and accessory parts, as well as the provision of financial services.

Herold Fahrzeugvermietung AG is the licensee of Hertz for the Swiss market. Hertz is one of the most well-known brands in the world and stands globally for an excellent car rental offering.

Your tasks ##

• You receive the customers and support them in choosing the appropriate vehicle.
• You handle the rental formalities with them and advise them regarding our additional services.
• Furthermore, you plan the reservations, organize the provision of the vehicles, and handle the return of the vehicles.
• Do you want to convey to the customer a positive memory of their stay in Switzerland and of excellent service at the Hertz counter? Then you have come to the right place. You can learn more on our website www.hertzcareer.ch..

Your profile ##

• You love dealing with customers and a lively atmosphere.
• You place service performance and customer satisfaction at the center of your activity.
• In addition to professional experience in customer service or in a sales function, you can also communicate well in English.
• You have held a driving license for passenger cars for more than one year.
• You manage hectic situations with constant friendliness and composure.
• You are a dynamic person and are used to working independently.
• As a flexible employee, irregular working hours (also on weekends) suit you.

What we offer you ##

You will find a new challenge with exciting tasks and much more with us:

• Numerous discounts (new and used cars, service work and spare parts, vehicle and health insurance, fuel cards, hotels and much more)
• Our own, attractive pension fund as an independent pension institution
• A long-term company perspective
• Individual training and development opportunities
• At least 25 days of vacation

Hertz Schweiz maintains a collegial "Du" culture and unites different nations and cultures within the company. At Hertz Schweiz, you benefit from very good social benefits and attractive discounts on vehicle rentals both domestically and abroad. An experienced team supports you during the induction phase. Our employees are the most important success factor, which is why we offer them the opportunity to develop themselves.

How you can contact us ##

Alix Zoé Bürgisser, HR employee, looks forward to receiving the complete application (including CV, work certificates, etc.) via the link "!". For reasons of better readability, the simultaneous use of the linguistic forms male, female, and diverse (m/f/d) is avoided. Female and other gender identities are expressly included. Diversity also means to us that people work together in teams that achieve the best possible results through their uniqueness and difference. We are convinced that a diverse workforce, as well as an integrative culture, enables us to reach our full potential.

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