(Senior) UX Researcher (w/m/d) 80-100%

As a leading Swiss e-commerce platform, with a team of over 4’000 employees in Switzerland, Germany and Serbia, we are on our way into new markets. Our engine for this is the will to constantly rethink what exists. That is why we are looking for people who work with passion to make things truly better. With us, you will find the freedom and the trust to act independently, to grow with us and to be completely yourself. Act galactically. And stay you. As a UX Researcher, you actively support our interdisciplinary product teams in the user-centered development of our online shops and our ERP. You bring the perspective of the target groups into product decisions and further develop UX Research at Digitec Galaxus together with the UX Research team. Your responsibilities In close cooperation with Product Owners, UX Designers and other stakeholders, you identify and prioritize Research Opportunities with a view to product strategy, customer benefit and business impact Be responsible for UX Research end-to-end: from the definition of the research question through study design, participant recruitment, execution and analysis to the target-group-oriented communication of the results Use generative and evaluative research methods and combine qualitative and quantitative approaches to gain a deep understanding of the target group Translate complex findings into clear recommendations for action and communicate them convincingly to teams and management Together with the UX Research team, drive the further development of research processes and competencies within the company Your skills At least 3 years of experience as a UX Researcher with a wide spectrum of qualitative and quantitative methods Completed studies in Psychology, Human Centered Design, Human Computer Interaction or similar, or comparable practical experience Ability to adapt UX research activities to agile development processes Actively driving the implementation of findings and influencing roadmaps Statistical knowledge, confident classification of A/B test evaluations and interpretation of KPIs Meaningful portfolio comprising 2–3 UX research projects showing breadth of methods (qualitative and quantitative) as well as influence on product decisions Ability to conduct user studies with our primarily German-speaking target group (at least C1) Findings are communicated in German and English in a target-group-oriented and convincing manner. Experience in working with decentralised UX teams is an advantage The willingness to question "how it has always been done" and to suggest more efficient, automated or more effective solutions The ability to adapt to continuous changes in the working environment Why start with us? Values instead of blah-blah: Cooperative, innovative, piratic, independent, ambitious – we all demand and live these five values. Dare to think for yourself: We encourage everyone to think independently and actively. And we love it when you also think bravely, newly and differently. Uncomplicated: We avoid the unnecessary and focus on what is important. From mastering challenges to celebrating our successes. Flexibility instead of bending: In addition to home office possibilities, we enable you to have up to 8 weeks of workation. Furthermore, every position is also possible at an 80% workload. Fast growth: With us, you constantly grow and develop. And receive 2'000 EDU points per year for your further development, so that you do not stand still. Modern: With us, you can work daily with the latest technologies, see our Tech-Radar. More than "just" work: Participate in our various employee events such as hackathons, hiking, skiing, boating on the Limmat, LAN parties or Friday Night Drinks and contribute to our tech blog if interested. Further benefits: Benefit from 25 days of vacation, exclusive employee prices in the shop, mobile, internet and TV subscriptions at corporate rates and other advantages. Diversity is our culture. To form the best team, we are open to people of every background. This means: with us, everyone has the same opportunities. Origin, religion, disability, gender identity, sexual orientation and age play no role. Because for us, inclusion means that everyone is welcome and every contribution is valuable.