Kfm. Sachbearbeiter Innendienst 80 - 100%

Our client, one of the largest banks in Switzerland, is looking for a personality who has customer service in their blood and wants to take the next career step. You start as a temporary employee and can prove yourself during a period of six months. Your diligence will be seen and rewarded. Our client treats its employees as if they were regular employees. Many have made the transition from temporary to team leader. Therefore, don't miss your chance, we look forward to your application. Applicants who are looking for an interim solution for at least 6 months are also welcome. Kfm. Sachbearbeiter Innendienst (m/w/d) 80 \- 100% Your challenge: Professional telephone advice for incoming calls Answering questions about invoices, payments, and the availability of the credit card. You also support our customers with all questions about our e\-services and help them to get the best possible use of our platforms. In addition, you continuously expand your knowledge of our wide range of products, processes, and services to be able to offer our customers comprehensive and competent help at all times. In critical moments like card loss or fraud, you are the reassuring anchor for our customers and stand by them in an empathetic and effective manner. Your qualities: You have completed an apprenticeship or Matura You have excellent German and Austrian language skills You have no problem communicating in English You are very familiar with e\-services You preferably already have experience in the contact center Customer enthusiasm is not a foreign word to you and you always find tailored solutions and answers You have good knowledge of common MS\-Office programs and are technically skilled You are able to familiarize yourself with different systems and processes Your criminal record and debt collection extract are clean Multitasking ability, very reliable, friendly, and a healthy dose of humor Benefits: Our client offers attractive conditions, first-class benefits, and comprehensive social services that go far beyond the industry standard. Flexible working models such as part-time, job sharing, and hybrid working are possible. The locations are conveniently located, with internal parking facilities. Furthermore, the employees can expect an agile working environment characterized by innovation, digitalization, and an outstanding customer experience