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Customer Service Specialist 100%

Michael Page

Employment type
Full-time
Location
Zürich
Company
Michael Page, 8000 Zürich
First posted
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Customer Service Specialist (DE/EN/FR/IT) 100% (m/f/d) Our client is an internationally active, manufacturing company with a strong focus on quality, innovation and customer satisfaction. To strengthen the team, we are looking for a committed and linguistically versatile personality in Customer Service. Customer Service Specialist (DE/EN/FR/IT) 100% (m/f/d) Our client is an internationally active, manufacturing company with a strong focus on quality, innovation and customer satisfaction. To strengthen the team, we are looking for a committed and linguistically versatile personality in Customer Service. Job Description Support and advice for customers in German, English, French and Italian via telephone and e-mail Order processing from A to Z (entry, confirmation, tracking and invoicing) Interface between customers, production, logistics and sales Processing of customer inquiries, complaints and returns Ensuring timely delivery in cooperation with internal departments Maintenance of customer master data in the ERP system Support in process optimizations in Customer Service Profile Completed commercial training or comparable qualification Several years of experience in Customer Service, ideally in a manufacturing company Confident communication in German and English as well as very good knowledge of French and Italian (at least B2) Experience in dealing with ERP systems (e.g. SAP) is an advantage High customer orientation and strong communication skills Structured, independent and solution-oriented way of working Teamwork skills as well as resilience in a dynamic environment The Offer If you are interested in this position, I look forward to receiving your applications. jpid6b3e4acjm jit0831jm jiy26jm

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Posted 2 weeks ago

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