Customer Service Specialist 100%
- Employment type
- Full-time
- Location
- Zürich
- Company
- Michael Page, 8000 Zürich
- First posted
Customer Service Specialist (DE/EN/FR/IT) 100% (m/f/d)
Our client is an internationally active, manufacturing company with a strong focus on quality, innovation and customer satisfaction. To strengthen the team, we are looking for a committed and linguistically versatile personality in Customer Service.
Customer Service Specialist (DE/EN/FR/IT) 100% (m/f/d)
Our client is an internationally active, manufacturing company with a strong focus on quality, innovation and customer satisfaction. To strengthen the team, we are looking for a committed and linguistically versatile personality in Customer Service.
Job Description
Support and advice for customers in German, English, French and Italian via telephone and e-mail
Order processing from A to Z (entry, confirmation, tracking and invoicing)
Interface between customers, production, logistics and sales
Processing of customer inquiries, complaints and returns
Ensuring timely delivery in cooperation with internal departments
Maintenance of customer master data in the ERP system
Support in process optimizations in Customer Service
Profile
Completed commercial training or comparable qualification
Several years of experience in Customer Service, ideally in a manufacturing company
Confident communication in German and English as well as very good knowledge of French and Italian (at least B2)
Experience in dealing with ERP systems (e.g. SAP) is an advantage
High customer orientation and strong communication skills
Structured, independent and solution-oriented way of working
Teamwork skills as well as resilience in a dynamic environment
The Offer
If you are interested in this position, I look forward to receiving your applications. jpid6b3e4acjm jit0831jm jiy26jm
Automatically translated from the original.
Posted 2 weeks ago