Medical Secretary and Telephony Staff, 100%

Medical Secretary and Telephony Staff, 100% YOUR MAIN TASKS IN THE SECRETARIAT Proofreading, formatting, and finalizing medical reports in compliance with internal quality standards Reviewing and correcting mammography reports in close cooperation with the medical team Sending medical reports and other documents to referrers, patients, as well as external medical institutions Maintaining, processing, and managing electronic medical records as well as ensuring complete and correct documentation Processing administrative inquiries from insurance companies in consultation with the medical team Carrying out general secretarial, administrative, and correspondence tasks Supporting a smooth administrative workflow in the medical secretariat YOUR MAIN TASKS IN TELEPHONY Competent and service-oriented support of patients as well as other contact persons on the telephone Receiving, processing, and coordinating incoming telephone inquiries from patients, referrers, and other internal and external contact groups Efficient and careful processing of patient, referrer, and appointment inquiries Coordination of telephone communication and ensuring a smooth flow of information between the involved departments Appointment scheduling, rescheduling, and cancellation taking internal processes and capacities into account Ensuring a high level of service and quality orientation in telephone patient care Carrying out general secretarial, administrative, and correspondence tasks in connection with the telephone exchange YOUR PROFILE - PROFESSIONALLY EXPERIENCED & PERSONALLY STRONG Completed training as a medical secretary or medical practice assistant with corresponding experience in a medical secretariat Several years of professional experience in a medical secretariat, preferably in a clinic or medical practice Good knowledge of medical terminology Very good German and Swiss German skills as well as good English skills; further foreign languages are an advantage Confident handling of common MS Office applications Strong service and customer orientation as well as a professional and friendly demeanor – even in hectic situations High social competence, strong communication skills, and enjoyment of working in an interdisciplinary team Independent, structured, and careful way of working as well as strong organizational skills High reliability, loyalty, and discretion in handling sensitive patient data OUR OFFER We offer a versatile activity with opportunities for design in an open-minded and dedicated team. You will receive an exciting and very versatile task in an attractive, demanding environment. In addition, you will benefit from progressive working conditions, regular working hours without weekend and on-call duty, as well as various internal and external continuing education opportunities. We are a successful medical center with a high quality standard. Find out more about us on our homepage. FURTHER INFORMATION Please send your complete application documents including cover letter, CV with photo, and certificates & diplomas (each as a PDF) with the note Medical Secretary and Telephony Staff via the following link to Ms. Camilla Zwick, HR Assistant, Brust-Zentrum Zürich. For technical inquiries regarding the advertised position, Mr. Schaefer, Operations Director Cancer Care & Center Manager, is at your disposal – (direct applications to him will not be processed). Would you like to accept this interesting challenge? Then we look forward to getting to know you soon. Only direct applications will be considered for this position – recruiters exclusively after prior agreement with the HR department. jpidf24d274jm jit0729jm jiy26jm