Senior Sales Manager CRM Solutions (m/f/d)

Company Description

Our client is one of the leading Microsoft partners in the DACH region and digitalizes business models with Microsoft Dynamics 365 and the Power Platform. In this way, companies and organizations as well as customer relationships are specifically developed to simplify processes and make data-based decisions.

For the further expansion of a successful consulting and digitalization business, we are looking for an entrepreneurially minded sales personality with sound CRM expertise. In this role, the focus lies entirely on acquiring new customers and projects in the field of Customer Relationship Management.

Job Description

• New customer acquisition and business expansion
• You identify and exploit new business opportunities at medium-sized companies in various industries and build long-term customer relationships.
• In doing so, you utilize your personal network, market activities, partner contacts, as well as qualified leads from sales and marketing initiatives.
• Management of the entire sales process
• From the initial needs assessment through the development of solution approaches to contract negotiations, you accompany sales opportunities independently and take responsibility for the successful closing.
• You coordinate both direct deals as well as complex tenders.
• You analyze the business challenges of your customers in the areas of sales, marketing, and customer service and develop tailor-made digitalization and CRM concepts.
• You use modern technologies, data strategies, and AI-based applications specifically to demonstrate added value and efficiency increases.
• For workshops, presentations, demonstrations, and proposal elaborations, you work closely with consulting and solution teams.
• You coordinate the specialists involved and ensure a professional and convincing market appearance.
• You further develop cooperation with technology partners as well as relevant market participants and identify joint business opportunities.
• You actively manage your sales pipeline, maintain relevant information in the CRM systems, and create sound revenue forecasts for management.
• You recognize trends, customer needs, and market changes early on and actively contribute your insights to the further development of offers, sales measures, and market strategies.

Profile Sought

• Several years of experience in the sales of consulting-intensive software, technology, or transformation projects.
• Demonstrable success in the acquisition and closing of complex customer projects.
• You have a deep understanding of CRM processes along the customer journey and know the connections between sales, marketing, customer service, and business processes.
• Knowledge of modern platforms
• Experience with CRM solutions, Customer Experience platforms, or comparable business applications is an advantage.
• Knowledge in the areas of cloud technologies, data management, or AI-supported applications round off your profile.
• You understand the challenges of medium-sized companies and know how digital transformation projects are successfully positioned and sold.
• You work in a structured and goal-oriented manner, master modern sales methodologies, and move confidently in demanding negotiation and tender situations.
• Business fluent German as well as good English skills.
• Willingness to travel regularly within Switzerland and the DACH region.
• High self-motivation, strong customer orientation, and entrepreneurial thinking.
• You value teamwork and actively contribute to collective success with your positive and binding manner.

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