Department Head: Rotkreuz Driving Service and Public Transport Escort Service (80 - 100%)

• 01 juillet 2026 • 80 - 100% • Durée indéterminée • allemand (Élémentaire) • Thurgauerstrasse 36/38, 8050 Zürich • Se connecter pour voir l-estimation de salaire de jobup.ch We are looking for a committed and professionally skilled personality starting from September 2026 or by arrangement. Department Head: Rotkreuz Driving Service and Public Transport Escort Service (80 - 100%) # Your field of activity ### • You lead and develop the department, including personnel management and development • You successfully implement organizational changes together with your team • You continuously optimize and further develop services and processes, thereby ensuring high quality • In cooperation with internal IT, you are responsible for the central systems in the driving service and their further development as well as maintenance • Planning, budgeting, and reporting of the department are your responsibility • Through the maintenance of internal and external networks, you strengthen cooperation and occasionally participate in projects and national committees • As an interface to the division management and to other departments, you promote cross-divisional cooperation • You also actively participate in daily operational business (customer service, dispatching, and administration) • Together with the regional managers, you ensure the recruitment, support, and appreciation of around 1'000 volunteers What you bring with you ### • Several years of leadership experience of teams with different roles and functions in a service environment, ideally in the areas of customer service, dispatching, or internal service • Commercial training or comparable qualification with a strong service and customer orientation • Sound understanding of processes as well as experience in dealing with key figures, evaluations, and reportings as a basis for decisions • Affinity for IT and digitalization topics, experience with Office 365 as well as ERP or CRM systems is an advantage • Enjoy actively shaping changes and thinking cross-divisionally, even in hectic situations • Strong communication skills, empathy, and skill in dealing with different stakeholders • A structured, solution-oriented, and independent way of working • Enjoy working with volunteers and appreciation of their commitment as a supporting pillar of our offering What awaits you ### Fruit basket, modern working environment, and 6 weeks of vacation? That has long been standard with us! In addition to generous employment conditions, we also convince with internal training formats, joint activities, and great colleagues in a dynamic team. Above all, you will be pursuing a meaningful task with a direct human and social impact. How you can apply ### Then we look forward to your complete online application with a photo.