Employee Secretariat, Administration & Intake (80%)

Opferberatung Zürich - Specialist center of the Stiftung Opferhilfe Zürich Opferberatung Zürich supports people affected by crimes. To strengthen our team, we are looking for an engaged and reliable personality for our secretariat, administration and intake. In this versatile role, you are a central point of contact for our counseling center: you shape the first contact with clients professionally and appreciatively and at the same time ensure that administrative and organizational processes function reliably. Your tasks: ### • Reception and initial contact with clients and visitors - in person, by telephone and by e-mail • Receipt, recording and forwarding of inquiries • Opening, maintaining and closing of client files as well as administrative support for the counseling staff • General secretariat and administration work, mail, e-mail and data management • Organizational support for the team and management • Participation in office organization, material management and infrastructure • Vacation and absence representation within the secretariat What you bring with you: ### • Commercial basic training or comparable qualification • Professional experience in the administrative field, ideally in a social or counseling environment • Very good German language skills and confident handling of MS Office • Structured, careful and independent way of working • Strong service orientation, discretion and sense of responsibility • Empathic and respectful handling of people • Ability to act calmly and professionally even in demanding situations • Teamwork skills and flexibility • Additional language skills are an advantage What we offer you: ### • A meaningful and varied activity in a socially important field of work • A versatile area of responsibility with personal accountability • An open and collegial team • Attractive and modern employment conditions • A centrally located workplace in Zürich Workload: 80 % Would you like to use your organizational skills in a meaningful environment where professionalism, care and respectful treatment of people count? We look forward to your application.