Front Office Agent 80-100% I Placid Hotel

Front Office Agent 80-100% Buckhauserstrasse 36, 8048 Zürich-Altstetten ============================= Ref. Nr. 78461 In the Placid Hotel Zurich, international flair is combined with design and authentic neighborhood character. Placid Hotel Zurich offers 115 design rooms as well as event, seminar, and congress areas with the latest technology. The public restaurant Buckhuser offers 110 indoor and 100 terrace seats and the self-service restaurant Intermezzo has space for 80 people. What you can look forward to: • Modern, open-minded and stylish hotel • well-coordinated team with a DU-culture throughout the entire operation • very good accessibility with public transport • at least 25 days of vacation per year, additional purchase of 10 days of vacation per year possible • 11 paid holidays (five more than provided for in the L-GAV) • 50% discount in the in-house buffet restaurant Intermezzo • Mineral water and hot drinks free of charge and without quota • Bonus for referring new colleagues • Further training is promoted and supported • Supplementary accident insurance - worldwide private department What you can achieve: • Professional guest reception (check-in and check-out) • Co-responsible for the smooth running of operations at the reception • Looking after guests as well as organizing individual guest requests • Telephone service and concierge work • Managing your own cash register / cash reconciliation • Supporting the team in operational business • Professional complaint handling • Shifts in early, middle, and late shifts as well as on weekends What you bring with you: • Completed vocational training as a hotel specialist, hotel communication specialist or experience at a hotel reception (mandatory) • You are familiar with Zürich and can advise our guests optimally • Very good German skills (mandatory) and very good English skills in speaking & written (level B2) - any further foreign language is a plus • Excellent manners and a well-groomed appearance • Experience in using the reservation system Protel is an advantage Interested? I am happy to answer any questions Ramon Widmer, Front Office Supervisor The Stiftung Diakonie Bethanien with headquarters in Zürich-Altstetten employs around 400 employees. The foundation includes two elderly and nursing homes, five KiTas, two child-parent institutions, the socio-therapeutic residential institution TheWo Bethanien as well as the Placid Hotel Zurich with the neighborhood restaurant Buckhuser.