Deskside Supporter 100% (m/f/d)

Tasks:

• Execution of data backups and maintenance work as required
• On-site support for technical problems, smart-hands assignments, as well as conference room and workstation support
• Support during the introduction and use of new technologies
• Handling of break-&-fix assignments and onsite support
• Compliance with prescribed security guidelines and customer processes
• Processing and independent resolution of IT malfunctions and service requests for end users
• Maintenance and updating of inventory, device, and system data
• Creation and maintenance of technical documentation and knowledge articles
• Execution of hardware replacement, installations, moves, and other IMAC/D activities
• Collaboration with internal teams and external service providers

Profile:

• Completed IT training (EFZ, SIZ or comparable)
• Willingness for assignments in Basel and Muttenz, occasionally also in Zürich
• Good communication and teamwork skills
• Flexible, willing to learn, and open to new technologies
• Customer-oriented and reliable way of working
• Driver's license available
• Very good German and English skills
• Flawless criminal and debt enforcement register