Services Administrator - Hilti Flottenmanagement

Services Administrator - Hilti Flottenmanagement (m/f/d) (80-100% or job sharing 50-70% possible) Services Administrator - Hilti Flottenmanagement (m/f/d) (80-100% or job sharing 50-70% possible) Who are we looking for? For our multidisciplinary team, we are looking for a: Services Administrator! Are you structured, customer- and solution-oriented, and do you enjoy using your analytical skills? Do you like working in a dynamic environment with various stakeholders, are you independent, but team cohesion is still of high importance to you? Then you are exactly right with us and we look forward to getting to know you! What are your tasks? In this exciting role in 2nd level support, you are part of our solution organization and make a professional contribution in the area of Services - both for internal and external customers. Your focus is on Hilti Flottenmanagement, where you handle administrative matters with high reliability: from theft and loss reports to the coordination of large orders to complex customer inquiries. In doing so, you always act with professional sovereignty, a strong customer focus, and a clear eye for efficiency. As a central interface, you are in regular exchange with sales, logistics, materials management, and our repair center. Your work contributes significantly to an outstanding customer experience and promotes the building of sustainable, long-term customer relationships. In addition, you actively contribute when it comes to identifying optimization potential - entirely in the spirit of our Lean Management approach. Participation in internal projects is also part of your varied field of activity and offers you the opportunity to develop further and help shape things. Hilti Key Facts 93 % of our employees say that they are [happy] to work for Hilti and cite the quality of our products and the way we treat our employees as the reason. What do we offer? We offer you an attractive workplace with a lot of responsibility and freedom. Our unique corporate culture is the result of personal performance, teamwork, and support. Since 2010, we have been regularly recognized by "Great Place to Work" as one of the top 10 employers in Switzerland and reached place 1 in the ranking this year. Therefore, we offer you not only competitive compensation as well as bonus payments, but also various benefits such as: * flexible working time models (part-time, job sharing, annual working hours, etc.) * possibility for home office * structured onboarding in the initial phase * supra-obligatory insurance benefits * paid days off for voluntary engagement * very good transport connections by car and train, free parking spaces Why are we looking specifically for you? Highly qualified people from a wide variety of areas work with us. At Hilti, success is always based on teamwork and competence - regardless of which personal background the individual brings. We place more value on your competencies, your commitment, and your will to succeed. Together we form an unbeatable team. Do you want to become part of this team? What you bring * Completed vocational training in the technical or commercial field * Strong interest in support topics and business processes * Dynamic, solution-oriented personality with quick comprehension and analytical thinking skills * Communicative, self-responsible, and critical-thinking - with a pragmatic approach and the willingness to try new things, learn from them, and continuously drive improvements * Language skills: German and French business fluent, English and Italian an advantage * Experience with SAP and good Excel skills an advantage Have we aroused your interest in working for one of the best employers in Switzerland? Then we look forward to your meaningful application. Please submit your complete application documents (cover letter, CV, certificates) exclusively via our online career tool. Ms. Ancora, HR Talent Partner, looks forward to your cover letter and is happy to assist you with any questions: write e-mail (<>). jpid4f44863jm jit0729jm jiy26jm