Specialist Benefits BVG (m/f/d)

137095 | 80 - 100% | Oerlikon, Zürich | Hybrid

Do you want to accompany people in challenging life situations and support them with expertise and empathy?

In this role, you will strengthen the Claims business unit at Zurich Schweiz in the area of incapacity for work benefits within collective life benefits, disability & reinsurance. In doing so, you will contribute your skills to independently assess challenging benefit cases. You are the contact point for internal and external partners and continuously develop processes. With your networked thinking, you recognize connections and find solutions so that benefit cases are processed fairly, efficiently, and in a customer-oriented manner.

What awaits you

• You check and assess benefit claims in cases of incapacity for work based on regulatory foundations.
• You obtain medical documents, powers of attorney, and insurance files, assess medical facts, and initiate the necessary steps in the benefit process.
• You coordinate cooperation with social and private insurers as well as other internal and external stakeholders and check the need for case management measures.
• You actively manage your benefit cases throughout the entire process, set revisions and follow-ups, and ensure their timely processing.
• You advise insured persons, employers, as well as internal and external partners by telephone and in writing and ensure customer-oriented, transparent, and timely case processing.

What distinguishes you

• Completed training in the insurance industry or comparable qualification with a focus on occupational pension scheme.
• Several years of experience in processing claims, ideally in the BVG area.
• Strong customer orientation and communication skills to convey complex facts understandably.
• Ability to implement processes efficiently and continuously improve them.
• Team spirit and the willingness to actively contribute to the cooperation and success of the team.

Good to know

Part-time or full-time: 80 - 100%

Work location: Oerlikon, Zürich

Start date: immediately or by arrangement

Travel activity: none

Hybrid working: up to 40%

Everything regarding your application

You can apply to us directly online in a first step - for this you only need your CV. Further information on the application process can be found here.

We value an efficient and appreciative application process. The Talent Acquisition Team reviews your application personally, without the use of artificial intelligence. From your first personal meeting with the responsible manager, you will always receive individual feedback from us. Because we are convinced: meaningful feedback is based on personal exchange.

We do not work with recruitment agencies for this position. Unsolicited applications will neither be considered nor remunerated.

Do you have any questions? Silke, Talent Acquisition Consultant, is happy to assist you at +41 44 628 20 59.