Customer Service Employee Temporär

• Zürich • Temporär • 100% • Customer Service/Call Center Tasks: • Processing and responding to written and verbal customer inquiries as well as complaints in customer service and in the online wine shop • Coordinating and forwarding concerns to the responsible internal or external departments • Providing general information on products and services in written and verbal form • Recording liability damage cases • Handling correspondence and performing various administrative tasks Requirements: • Completed commercial basic training • Professional experience in customer contact, ideally in a customer hotline • Very good German language skills as well as good French language skills, Italian language skills an advantage • Proficient handling of Microsoft Office tools • Knowledge of the "Service Now" platform an advantage Have we sparked your interest? Then we look forward to your online application or simply and uncomplicatedly contact us by phone or email.