Security Employee Order and Desk Service Federal Asylum Center 100% (m/f/d)

Company Description ##

The Protectas Gruppe Schweiz is a subsidiary of the globally active Securitas AB Gruppe, a leading security company. Our most important services worldwide include specialized surveillance, mobile security services, monitoring, technical solutions, and consulting. We are proud that we now have more than 355,000 employees in 47 countries ensuring your security.

In Switzerland, it is our 3,300 employees who contribute every day to conveying this feeling of security to you throughout the country. We are the second largest private security service provider.

Our strategy is based on our human capital, which shares our 3 values: integrity, vigilance, and seriousness; but also on our innovations and our investments in security technology. Our credo: "We help to make your world safer".
That is why we do our best to offer you security every day thanks to solutions tailored to your specific needs. Our integrated solutions take into account state-of-the-art technologies and the workforce of our employees, whose service quality we certify through our training programs.

If you want to work in a dynamic company that offers you the opportunity to develop and grow your skills, and that invests in its employees: Do not wait any longer to apply!

Job Description ##

In the extraordinary and highly exciting working environment of the federal asylum centers, we are looking for flexible and well-groomed employees immediately or by arrangement. Together with your motivated team, you are responsible for the guarding of federal asylum centers. You fulfill security-relevant tasks in a sensitive environment and demonstrate your human and service-oriented tact every day. You will be specifically trained for your tasks and take responsibility for the protection of people and infrastructure.

Your tasks as a Security Employee in the order service:

• Protection of persons and infrastructure
• Enforcement of house rules and security-relevant specifications
• Carrying out patrols and inspection rounds (interior and exterior)
• Personal searches and creation of effect lists
• Perimeter monitoring
• Reaction to alarms as well as intervention in emergencies and conflicts
• Dealing with recalcitrant persons while maintaining proportionality
• Support during evacuations
• Monitoring sensitive areas (catering, medication and pocket money distribution, cleaning services, medical consultations)
• Cooperation with desk service and emergency services (Blaulichtorganisationen)
• X-ray and control of incoming mail (location dependent)
• Escorting person transports
• Reporting of incidents and rule violations to the group leader (shift supervisor)

Your tasks as a Desk Employee:

• Organization and structuring of desk processes according to instructions from the desk service management
• Carrying out a smooth reception, control, and monitoring service
• Operation and monitoring of security technical facilities (e.g., video surveillance system, fire alarm system, intrusion alarm system, access control system)
• Implementation and compliance with all internal security specifications, guidelines, and data protection regulations
• Inspection rounds and object-specific monitoring tasks in the entrance area
• Administration, maintenance, and control of material and inventory (e.g., keys, IDs, technical material)
• Carrying out administrative tasks such as keeping protocols and lists, visitor management, ID creation, operation of the central telephone system
• Support during escalations, special occurrences, emergency situations, and evacuations
• Reporting and appropriate documentation of security-relevant incidents
• Support during audits, inspections, and official controls
• Cooperation with interfaces (e.g., logistics, operations management, order service, building management)
• Participation in the continuous improvement of desk processes and service quality

You are responsible for our federal asylum centers Embrach, Zürich-Altstetten, and Zürich-Seebach and are deployable flexibly between these objects.

Qualifications ##

• Being available and flexible (readiness for 24/7 shift work, including night and weekend services)
• Having initial experience in the security sector or an equivalent field (Do you have no security experience? We are happy to support you and carefully introduce you to the field of activity)
• Possessing proficient German in speaking and writing. Additionally, you master another national language or English at a minimum level A2
• Strong observational skills and attention to security-relevant details
• High sense of responsibility, initiative, reliability, and discretion
• Friendly, calm, and professional appearance even in challenging situations
• Intercultural sensitivity and strong communication skills in dealing with a wide variety of groups of people
• Resilience, teamwork, flexibility, and a well-groomed appearance
• Technical understanding in handling access control systems, alarm systems, and other electronic devices
• Ability for situation-appropriate de-escalation and compliance with human rights
• Readiness for personal and professional further development

Additional Information ##

Interested? Apply directly on our website (no postal applications will be processed) by filling out our application form.
You will be contacted by our recruitment service.