Technical Administrator 100%

Security with a system

Since 1977, BSW SECURITY AG has stood for security with a system. We accompany our customers in all matters of building security - from A as in alarm system to Z as in access control. From planning to execution to maintenance - our locations always guarantee short intervention times and cover all the needs of customers on site.

Your tasks

• Friendly and service-oriented communication with customers, suppliers, and internal contact persons
• Receipt, processing, and goal-oriented forwarding of incoming telephone calls for all locations, including recording call notes
• Contact person for technical inquiries from sales as well as telephone support for our customers regarding malfunctions and commissioning
• Coordination and deployment planning of our service technicians including appointment monitoring until invoicing
• Support in the processing of service, maintenance, and commercial orders
• Independent administrative project processing – from quotation creation through order processing to invoicing
• Maintenance and management of customer master data, contracts, and agreements
• Support in the creation of technical documents such as system documentation and project dossiers
• Organization and execution of general administrative tasks such as list maintenance, filing, scanning, and mail processing

Our requirements

• Completed commercial training (EFZ) or a comparable training
• Several years of professional experience in a comparable administrative function, ideally in a technical environment with customer contact
• Technical understanding or experience in the field of security technology, electrical, or building technology is an advantage
• Enjoyment in the coordination of service assignments as well as in working with technicians and customers
• Proficient German language skills in speaking and writing; French and/or English skills are an advantage
• Very good MS-Office skills, especially in Outlook, Word, and Excel
• Confident handling of modern communication tools as well as digital filing, ERP, and CRM systems
• Organizational skills as well as a structured, independent, and reliable way of working
• High service and customer orientation as well as a professional and friendly appearance
• Strong communication skills, team spirit, and enjoyment in dealing with people
• Sense of responsibility, accuracy, and a high orientation to quality
• Flexibility, resilience, and the ability to maintain an overview even in hectic situations
• Discretion and trustworthiness in handling sensitive information

Your benefits

• Exciting and varied activity with high individual responsibility
• Collaboration in a motivated and collegial team
• Contemporary employment conditions
• Modern work equipment and contemporary infrastructure
• At least 5 weeks of vacation
• Personal and professional development opportunities
• An open corporate culture with short decision-making paths and plenty of room for initiative

Have we piqued your interest and are you interested in long-term employment? Then we look forward to your online application.

For this position, we consider direct applications exclusively.

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