Checkport Schweiz AG: Supervisor Aspire Lounges (M/W/D) 100%

Aviation connects the world, and Swissport makes this possible. Every year we care for nearly 250 million passengers, welcome six million guests in our airport lounges, and handle more than five million tons of air freight at over 300 airports in almost 50 countries. With this, we are the world's leading provider of ground handling services and larger than any single airline. With around 63,000 highly qualified employees, we ensure daily that travel and trade function smoothly worldwide while simultaneously driving innovations in the aviation industry. Together we shape the airport experience of the future. Checkport Schweiz AG is a leading and dynamic service company in the heart of Swiss aviation. As a subsidiary of the Swissport Group, we combine the highest Swiss service quality with international aviation expertise. A special jewel in our portfolio is the management of the exclusive Aspire Lounges in Zürich. The Aspire brand is a global market leader in the field of premium airport hospitality and operates over 78 lounges in 20 countries worldwide. In Switzerland, we pamper hundreds of thousands of passengers annually with first-class food & beverage concepts, tailored service, and a sense of well-being away from the busy terminal daily life. Our ambition is simple: We do not want to be the largest, but the best – with the guest experience at the absolute center of our actions. To fulfill this promise at top level every day, we are looking for a passionate and dynamic personality for our committed team at Zürich Airport, starting immediately or by arrangement, as SUPERVISOR ASPIRE LOUNGES (M/W/D) WORKLOAD | 100% SALARY | 56 - 60K CHF START DATE | IMMEDIATELY YOUR TASKS: Shift management / operational leadership of the employees of the two Aspire Lounges (Monday - Sunday incl. public holidays, within the shift framework from 04.30 to 22.00) First point of contact for technical questions from employees as well as for operational challenges during the ongoing shift Resolution of conflicts / irregularities and taking appropriate measures in coordination with the Lounge Manager Forwarding of operationally relevant information to the Lounge Manager Ensuring and enforcing processes as well as high quality standards and hygiene regulations Ensuring and monitoring all hygiene regulations Administrative activities YOUR PROFILE: Good oral German skills (at least B2) as well as simple communication in English (at least A2/B1), further languages are an advantage Professional experience in gastronomy desirable Leadership experience is an advantage Confident handling of digital tools (MS Office, Teams, Outlook) Hands-on mentality, floor presence and high personal responsibility You see guest feedback and complaints as an opportunity to inspire and create solutions YOUR PERSONALITY: Role model in terms of the corporate, leadership and safety culture in operations Solution-oriented thinking and acting Good assertiveness and conflict management skills High resilience and sense of responsibility, as well as initiative WHAT WE OFFER: Flight discounts, airport discounts and access to attractive partner benefits An environment in which quality, trust and team spirit are lived The chance to actively help shape premium hospitality Do you feel addressed by this interesting and responsible function? Then apply via our online job portal with a cover letter explaining why you want to take this challenging opportunity. We look forward to your application.